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The Impact of Total Quality Manageme...

Al-Abdali, Alsharifa Sarra Hussein.

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The Impact of Total Quality Management on Internal Growth Strategy in Jordanian Private Medical Diagnostic Labs.

Record Type:	Electronic resources : Monograph/item
Title/Author:	The Impact of Total Quality Management on Internal Growth Strategy in Jordanian Private Medical Diagnostic Labs./
Author:	Al-Abdali, Alsharifa Sarra Hussein.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2021,
Description:	135 p.
Notes:	Source: Masters Abstracts International, Volume: 83-04.
Contained By:	Masters Abstracts International83-04.
Subject:	Finance. -
Online resource:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28769180
ISBN:	9798460459360

The Impact of Total Quality Management on Internal Growth Strategy in Jordanian Private Medical Diagnostic Labs.
Al-Abdali, Alsharifa Sarra Hussein.

The Impact of Total Quality Management on Internal Growth Strategy in Jordanian Private Medical Diagnostic Labs. - Ann Arbor : ProQuest Dissertations & Theses, 2021 - 135 p.

Source: Masters Abstracts International, Volume: 83-04.

Thesis (M.B.A.)--University of Petra (Jordan), 2021.

This item must not be sold to any third party vendors.

This study aimed to investigate the impact of total quality management on internal growth strategy in Jordanian private medical diagnostic labs. To attain the objective of the research, data were collected from 206 out of 270 managers and other employees of two labs in Amman-Jordan. The study considered a questionnaire as a tool of measurement. After confirming the normality, validity, and reliability of the data, the correlations between variables were conducted, and then the hypotheses were tested by using multiple regression. The results of the correlation analysis showed a strong relationship between internal growth strategy and total quality management dimensions. The results of the multiple regressions analysis showed that there is a significant positive impact of (TQM) represented by (leadership, process management, continuous improvement, customer focus) on internal growth strategy in private medical diagnostic labs in Amman. Finally, this study recommends shedding light on the importance of the interaction of the interest between workers and customers to achieve the requirements of the customers.

ISBN: 9798460459360Subjects--Topical Terms:

542899
Finance.
Subjects--Index Terms:

Diagnostic labs

The Impact of Total Quality Management on Internal Growth Strategy in Jordanian Private Medical Diagnostic Labs.
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300 $a 135 p.
500 $a Source: Masters Abstracts International, Volume: 83-04.
500 $a Advisor: Yousef, Ibrahim.
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506 $a This item must not be sold to any third party vendors.
520 $a This study aimed to investigate the impact of total quality management on internal growth strategy in Jordanian private medical diagnostic labs. To attain the objective of the research, data were collected from 206 out of 270 managers and other employees of two labs in Amman-Jordan. The study considered a questionnaire as a tool of measurement. After confirming the normality, validity, and reliability of the data, the correlations between variables were conducted, and then the hypotheses were tested by using multiple regression. The results of the correlation analysis showed a strong relationship between internal growth strategy and total quality management dimensions. The results of the multiple regressions analysis showed that there is a significant positive impact of (TQM) represented by (leadership, process management, continuous improvement, customer focus) on internal growth strategy in private medical diagnostic labs in Amman. Finally, this study recommends shedding light on the importance of the interaction of the interest between workers and customers to achieve the requirements of the customers.
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653 $a Quality assurance
653 $a Total quality management
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