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Bridging Formal and Informal Roles i...

Wolfgramm, Taunalei .

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Bridging Formal and Informal Roles in Workgroups: Moving Beyond Followership Towards Supportership, A Case Study.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Bridging Formal and Informal Roles in Workgroups: Moving Beyond Followership Towards Supportership, A Case Study./
Author:	Wolfgramm, Taunalei .
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	266 p.
Notes:	Source: Dissertations Abstracts International, Volume: 81-08, Section: A.
Contained By:	Dissertations Abstracts International81-08A.
Subject:	Organizational behavior. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27671422
ISBN:	9781658401692

Bridging Formal and Informal Roles in Workgroups: Moving Beyond Followership Towards Supportership, A Case Study.
Wolfgramm, Taunalei .

Bridging Formal and Informal Roles in Workgroups: Moving Beyond Followership Towards Supportership, A Case Study. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 266 p.

Source: Dissertations Abstracts International, Volume: 81-08, Section: A.

Thesis (Ph.D.)--University of Hawai'i at Manoa, 2019.

This item must not be sold to any third party vendors.

The formal structure of an organization outlines its workflow and decision-making hierarchy, who reports to whom, and is embodied in the formal roles of its employees. However, as important as formal roles are there also exists another set of roles that will not be found on any organizational chart but that resides on an alternative informal social structure and can often be just as influential-- informal roles. This paper explores the interconnected nature of formal and informal roles within workgroups by identifying the informal social structure of the workgroup, how group members fit within that structure, and how this dynamic express influence and productivity within the workgroup. This is a 2-part exploratory case study that focuses on workgroups within organizations. Observations and informal interviews took place in 2 different organizations. The Constant Comparative Method was used throughout the entire process. The result is a 4-part framework in which to: 1. Systematically identify individual informal roles within the workgroup context. 2. Explore how those roles correspond to each other within the informal social structure with attention to their influence, alternative flows of information, and leadership. 3. When examined together, how those informal roles contribute or detract from formal workgroup productivity. 4. How to apply the framework. This paper introduces the concept of Supportership as an alternative to followership.

ISBN: 9781658401692Subjects--Topical Terms:

516683
Organizational behavior.
Subjects--Index Terms:

Followership

Bridging Formal and Informal Roles in Workgroups: Moving Beyond Followership Towards Supportership, A Case Study.
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245 1 0 $a Bridging Formal and Informal Roles in Workgroups: Moving Beyond Followership Towards Supportership, A Case Study.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2019
300 $a 266 p.
500 $a Source: Dissertations Abstracts International, Volume: 81-08, Section: A.
500 $a Advisor: Gazan, Rich.
502 $a Thesis (Ph.D.)--University of Hawai'i at Manoa, 2019.
506 $a This item must not be sold to any third party vendors.
520 $a The formal structure of an organization outlines its workflow and decision-making hierarchy, who reports to whom, and is embodied in the formal roles of its employees. However, as important as formal roles are there also exists another set of roles that will not be found on any organizational chart but that resides on an alternative informal social structure and can often be just as influential-- informal roles. This paper explores the interconnected nature of formal and informal roles within workgroups by identifying the informal social structure of the workgroup, how group members fit within that structure, and how this dynamic express influence and productivity within the workgroup. This is a 2-part exploratory case study that focuses on workgroups within organizations. Observations and informal interviews took place in 2 different organizations. The Constant Comparative Method was used throughout the entire process. The result is a 4-part framework in which to: 1. Systematically identify individual informal roles within the workgroup context. 2. Explore how those roles correspond to each other within the informal social structure with attention to their influence, alternative flows of information, and leadership. 3. When examined together, how those informal roles contribute or detract from formal workgroup productivity. 4. How to apply the framework. This paper introduces the concept of Supportership as an alternative to followership.
590 $a School code: 0085.
650 4 $a Organizational behavior. $3 516683
650 4 $a Organization theory. $3 2122787
650 4 $a Management. $3 516664
653 $a Followership
653 $a Formal roles
653 $a Influence
653 $a Informal roles
653 $a Leadership
653 $a Supportership
690 $a 0703
690 $a 0635
690 $a 0454
710 2 $a University of Hawai'i at Manoa. $b Communication and Information Science. $3 2093615
773 0 $t Dissertations Abstracts International $g 81-08A.
790 $a 0085
791 $a Ph.D.
792 $a 2019
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27671422