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Emotional Intelligence and Organizat...

Mayfield, Joyce .

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Emotional Intelligence and Organizational Commitment of United States (US) Information Technology Managers.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Emotional Intelligence and Organizational Commitment of United States (US) Information Technology Managers./
Author:	Mayfield, Joyce .
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	158 p.
Notes:	Source: Dissertations Abstracts International, Volume: 81-07, Section: B.
Contained By:	Dissertations Abstracts International81-07B.
Subject:	Business administration. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27670116
ISBN:	9781392691588

Emotional Intelligence and Organizational Commitment of United States (US) Information Technology Managers.
Mayfield, Joyce .

Emotional Intelligence and Organizational Commitment of United States (US) Information Technology Managers. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 158 p.

Source: Dissertations Abstracts International, Volume: 81-07, Section: B.

Thesis (Ph.D.)--Capella University, 2019.

This item must not be sold to any third party vendors.

A nonexperimental quantitative survey research design and the application of Moderated Multiple Regression (MMR) were applied. MMR was used to examine the research questions and the related hypotheses to investigate the effect of intent to stay (ITS) regarding emotional intelligence (EI) and the affective, continuance, and normative components of organizational commitment (OC) of Information Technology (IT) managers in the United States (US). Four questions were addressed: To what extent does EI and ITS explain the relationship with each of the three components of OC, affective, continuance, and normative commitment? To what extent does ITS moderate the relationship between EI and the affective component of OC? To what extent does ITS moderate the relationship between EI and the continuance component of OC? To what extent does ITS moderate the relationship between EI and the normative component of OC? Data for the current study was collected using three self-reporting instruments: the Schutte et al. (1998) Emotional Intelligence Scale (EIS), the Cichy, Cha, & Kim (2009a) Organizational Commitment Questionnaire (OCQ), and the Bozeman and Perrewe (2001b) Turnover Cognitions Scale (TCS) to measure the EI, OC, and ITS of U.S. Information Technology managers. The study included 80 IT managers (upper, middle, and lower levels) who work for US Information Technology companies. The results of the analysis revealed a significantly positive relationship between EI and the affective and normative components of OC, but did not reveal a statistically significantly positive relationship between EI and the continuance commitment component. The results of the investigation did not reveal a statistically significant positive influence of ITS on the relationship between EI and the affective, continuance, and normative components of OC, which failed to reject the null hypothesis. The results highlight the complexity of highly skilled professional workers retention issues in Information Technology organizations.

ISBN: 9781392691588Subjects--Topical Terms:

3168311
Business administration.
Subjects--Index Terms:

Emotional intelligence

Emotional Intelligence and Organizational Commitment of United States (US) Information Technology Managers.
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300 $a 158 p.
500 $a Source: Dissertations Abstracts International, Volume: 81-07, Section: B.
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506 $a This item must not be sold to any third party vendors.
520 $a A nonexperimental quantitative survey research design and the application of Moderated Multiple Regression (MMR) were applied. MMR was used to examine the research questions and the related hypotheses to investigate the effect of intent to stay (ITS) regarding emotional intelligence (EI) and the affective, continuance, and normative components of organizational commitment (OC) of Information Technology (IT) managers in the United States (US). Four questions were addressed: To what extent does EI and ITS explain the relationship with each of the three components of OC, affective, continuance, and normative commitment? To what extent does ITS moderate the relationship between EI and the affective component of OC? To what extent does ITS moderate the relationship between EI and the continuance component of OC? To what extent does ITS moderate the relationship between EI and the normative component of OC? Data for the current study was collected using three self-reporting instruments: the Schutte et al. (1998) Emotional Intelligence Scale (EIS), the Cichy, Cha, & Kim (2009a) Organizational Commitment Questionnaire (OCQ), and the Bozeman and Perrewe (2001b) Turnover Cognitions Scale (TCS) to measure the EI, OC, and ITS of U.S. Information Technology managers. The study included 80 IT managers (upper, middle, and lower levels) who work for US Information Technology companies. The results of the analysis revealed a significantly positive relationship between EI and the affective and normative components of OC, but did not reveal a statistically significantly positive relationship between EI and the continuance commitment component. The results of the investigation did not reveal a statistically significant positive influence of ITS on the relationship between EI and the affective, continuance, and normative components of OC, which failed to reject the null hypothesis. The results highlight the complexity of highly skilled professional workers retention issues in Information Technology organizations.
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