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Multi-Generational Workforce Strateg...

Cushing, Gail M.

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Multi-Generational Workforce Strategies for 21st Century Managers.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Multi-Generational Workforce Strategies for 21st Century Managers./
Author:	Cushing, Gail M.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	115 p.
Notes:	Source: Dissertations Abstracts International, Volume: 81-05, Section: A.
Contained By:	Dissertations Abstracts International81-05A.
Subject:	Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27544376
ISBN:	9781392849828

Multi-Generational Workforce Strategies for 21st Century Managers.
Cushing, Gail M.

Multi-Generational Workforce Strategies for 21st Century Managers. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 115 p.

Source: Dissertations Abstracts International, Volume: 81-05, Section: A.

Thesis (Ed.D.)--Southeastern University, 2019.

This item must not be sold to any third party vendors.

At any given time, managers can employ up to five generations of individuals in the workplace. Each generational cohort enhances the workplace with their own belief system, habits, attitude, and work expectations. The manager's responsibility to both the organization and the workforce is to bring all the employees together to foster shared values and work towards the organization's common goal. The aim of this qualitative collective case study was to investigate the strategies managers use to direct a multigenerational workforce in today's marketplace. Data were collected using semi-structured interviews from managers in the banking, educational, grocery, medical, non-profit, restaurant, and retail industries. Participants shared their experiences and skills used in maintaining a multi-generational workforce. The data was analyzed and conclusions were drawn based on the participants' responses. The results of this study demonstrated that open communication and constant employee feedback were not only the managers' main objectives when interacting with their workforce but also their greatest area of opportunity for improvement.

ISBN: 9781392849828Subjects--Topical Terms:

516664
Management.
Subjects--Index Terms:

Employee feedback

Multi-Generational Workforce Strategies for 21st Century Managers.
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245 1 0 $a Multi-Generational Workforce Strategies for 21st Century Managers.
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300 $a 115 p.
500 $a Source: Dissertations Abstracts International, Volume: 81-05, Section: A.
500 $a Advisor: Veach, Grace.
502 $a Thesis (Ed.D.)--Southeastern University, 2019.
506 $a This item must not be sold to any third party vendors.
520 $a At any given time, managers can employ up to five generations of individuals in the workplace. Each generational cohort enhances the workplace with their own belief system, habits, attitude, and work expectations. The manager's responsibility to both the organization and the workforce is to bring all the employees together to foster shared values and work towards the organization's common goal. The aim of this qualitative collective case study was to investigate the strategies managers use to direct a multigenerational workforce in today's marketplace. Data were collected using semi-structured interviews from managers in the banking, educational, grocery, medical, non-profit, restaurant, and retail industries. Participants shared their experiences and skills used in maintaining a multi-generational workforce. The data was analyzed and conclusions were drawn based on the participants' responses. The results of this study demonstrated that open communication and constant employee feedback were not only the managers' main objectives when interacting with their workforce but also their greatest area of opportunity for improvement.
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650 4 $a Business education. $3 543396
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653 $a GenX
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653 $a GenZ
653 $a Multi-generational workforce
653 $a Open communication
653 $a Silent Generation
653 $a Transformational leadership theory
653 $a Baby Boomers
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