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Factors Encouraging Upward Employee ...

Kurth, Julie S.

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Factors Encouraging Upward Employee Voice in an Online Workplace Portal: A Case Study of an Academic Research Institute.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Factors Encouraging Upward Employee Voice in an Online Workplace Portal: A Case Study of an Academic Research Institute./
Author:	Kurth, Julie S.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2020,
Description:	82 p.
Notes:	Source: Masters Abstracts International, Volume: 81-12.
Contained By:	Masters Abstracts International81-12.
Subject:	Communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27836713
ISBN:	9798645456979

Factors Encouraging Upward Employee Voice in an Online Workplace Portal: A Case Study of an Academic Research Institute.
Kurth, Julie S.

Factors Encouraging Upward Employee Voice in an Online Workplace Portal: A Case Study of an Academic Research Institute. - Ann Arbor : ProQuest Dissertations & Theses, 2020 - 82 p.

Source: Masters Abstracts International, Volume: 81-12.

Thesis (M.S.)--Arizona State University, 2020.

This item must not be sold to any third party vendors.

Few studies bridge workplace engagement and employee voice with internal communication. This analysis builds upon both the crucial concept of employee engagement and its implications for communication professionals and leaders. Further, it calls for more strategic integration of upward employee voice in internal communications. By examining factors that support communication (in two directions) and especially upward employee voice, researchers examine a case study of an intranet site at a major academic research institute. Factors that support employee expression are compared with data streams from both user survey and website analytics. The results point to voice-inducing techniques include projecting critical mass, fostering trust, and emphasizing intranet usefulness and rewards. By enriching workplace communications, voice can strengthen the employee's ability to contribute, connect leaders with a source for direct feedback, and help employers be more responsive and nimbler.

ISBN: 9798645456979Subjects--Topical Terms:

524709
Communication.
Subjects--Index Terms:

Employee communication

Factors Encouraging Upward Employee Voice in an Online Workplace Portal: A Case Study of an Academic Research Institute.
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245 1 0 $a Factors Encouraging Upward Employee Voice in an Online Workplace Portal: A Case Study of an Academic Research Institute.
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300 $a 82 p.
500 $a Source: Masters Abstracts International, Volume: 81-12.
500 $a Advisor: Maid, Barry.
502 $a Thesis (M.S.)--Arizona State University, 2020.
506 $a This item must not be sold to any third party vendors.
520 $a Few studies bridge workplace engagement and employee voice with internal communication. This analysis builds upon both the crucial concept of employee engagement and its implications for communication professionals and leaders. Further, it calls for more strategic integration of upward employee voice in internal communications. By examining factors that support communication (in two directions) and especially upward employee voice, researchers examine a case study of an intranet site at a major academic research institute. Factors that support employee expression are compared with data streams from both user survey and website analytics. The results point to voice-inducing techniques include projecting critical mass, fostering trust, and emphasizing intranet usefulness and rewards. By enriching workplace communications, voice can strengthen the employee's ability to contribute, connect leaders with a source for direct feedback, and help employers be more responsive and nimbler.
590 $a School code: 0010.
650 4 $a Communication. $3 524709
650 4 $a Technical communication. $3 3172863
650 4 $a Organizational behavior. $3 516683
653 $a Employee communication
653 $a Intranet
653 $a Online participation
653 $a Strategic communication
653 $a Voice
653 $a Workplace portal
690 $a 0459
690 $a 0643
690 $a 0703
710 2 $a Arizona State University. $b Technical Communication. $3 3342438
773 0 $t Masters Abstracts International $g 81-12.
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856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27836713