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Generational and Gender Differences ...

Sour, Aaron J.

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Generational and Gender Differences of Airline Transport Pilots Attitudes towards CRM Practices: A Mixed Method.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Generational and Gender Differences of Airline Transport Pilots Attitudes towards CRM Practices: A Mixed Method./
作者:	Sour, Aaron J.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
面頁冊數:	272 p.
附註:	Source: Dissertations Abstracts International, Volume: 80-11, Section: B.
Contained By:	Dissertations Abstracts International80-11B.
標題:	Psychology. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=13864840
ISBN:	9781392099384

Generational and Gender Differences of Airline Transport Pilots Attitudes towards CRM Practices: A Mixed Method.
Sour, Aaron J.

Generational and Gender Differences of Airline Transport Pilots Attitudes towards CRM Practices: A Mixed Method. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 272 p.

Source: Dissertations Abstracts International, Volume: 80-11, Section: B.

Thesis (PHD/IO)--University of Phoenix, 2019.

This item must not be sold to any third party vendors.

While information gathered four decades ago indicates crew resource management (CRM) procedures have improved commercial aviation pilots' abilities to work effectively together, it is unclear if CRM procedures continue to remain effective when commercial aviation pilots frequently work with other individuals from three or more different generations and with an increase in female airline pilots. The purpose of the mixed method convergent parallel design study was to gain information about how well certified airline transport pilots perceive they work with different generations and genders using CRM procedures developed decades ago when more than two generations were not present in the workforce. The population was commercial aviation pilots from different generations and genders including the baby boomers, Generation X, and the millennials flying for approved FAA commercial airlines within the United States. An online survey was used for the quantitative component ( N = 166) and a semi-structured interview for the qualitative component (N = 11). The quantitative component resulted failure to reject all hypotheses, and the qualitative component revealed five overarching themes: CRM processes work in general, personality differences instead of gender differences, perceived generational differences, attitudes, and the need for females to prove themselves. Post hoc reliability analyses revealed low internal consistency of the CMAQ, the instrument for measuring pilot attitudes toward CRM. The findings suggest areas to further explore when evaluating the effectiveness of CRM processes and when evaluating the psychometric characteristics of the commonly used CMAQ.

ISBN: 9781392099384Subjects--Topical Terms:

519075
Psychology.
Subjects--Index Terms:

CRM

Generational and Gender Differences of Airline Transport Pilots Attitudes towards CRM Practices: A Mixed Method.
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520 $a While information gathered four decades ago indicates crew resource management (CRM) procedures have improved commercial aviation pilots' abilities to work effectively together, it is unclear if CRM procedures continue to remain effective when commercial aviation pilots frequently work with other individuals from three or more different generations and with an increase in female airline pilots. The purpose of the mixed method convergent parallel design study was to gain information about how well certified airline transport pilots perceive they work with different generations and genders using CRM procedures developed decades ago when more than two generations were not present in the workforce. The population was commercial aviation pilots from different generations and genders including the baby boomers, Generation X, and the millennials flying for approved FAA commercial airlines within the United States. An online survey was used for the quantitative component ( N = 166) and a semi-structured interview for the qualitative component (N = 11). The quantitative component resulted failure to reject all hypotheses, and the qualitative component revealed five overarching themes: CRM processes work in general, personality differences instead of gender differences, perceived generational differences, attitudes, and the need for females to prove themselves. Post hoc reliability analyses revealed low internal consistency of the CMAQ, the instrument for measuring pilot attitudes toward CRM. The findings suggest areas to further explore when evaluating the effectiveness of CRM processes and when evaluating the psychometric characteristics of the commonly used CMAQ.
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