東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

Technology adoption in the Caribbean...

Spencer, Andrew.

Linked to FindBook

Google Book

Amazon

博客來

Technology adoption in the Caribbean tourism industry = analysing service delivery in the digital age /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Technology adoption in the Caribbean tourism industry/ by Andrew Spencer.
Reminder of title:	analysing service delivery in the digital age /
Author:	Spencer, Andrew.
Published:	Cham :Springer International Publishing : : 2021.,
Description:	xi, 236 p. :ill., digital ;24 cm.
[NT 15003449]:	1. Introduction2 -- Leadership and Technology: Understanding Adoption Practices3 -- Internal Firm Factors: An Examination of Travel Companies Resource base4 -- External Factors: The Digital Divide, Closing the Gap5 -- Transactional and Transformational Leaders: Their Influence on Technolog 6 -- The Applicability of an Innovative Theoretical Model and its Implications -- 7. Conclusion.
Contained By:	Springer Nature eBook
Subject:	Tourism - Technological innovations - Caribbean Area. -
Online resource:	https://doi.org/10.1007/978-3-030-61584-0
ISBN:	9783030615840

Technology adoption in the Caribbean tourism industry = analysing service delivery in the digital age /
Spencer, Andrew.

Technology adoption in the Caribbean tourism industryanalysing service delivery in the digital age /[electronic resource] :by Andrew Spencer. - Cham :Springer International Publishing :2021. - xi, 236 p. :ill., digital ;24 cm.

1. Introduction2 -- Leadership and Technology: Understanding Adoption Practices3 -- Internal Firm Factors: An Examination of Travel Companies Resource base4 -- External Factors: The Digital Divide, Closing the Gap5 -- Transactional and Transformational Leaders: Their Influence on Technolog 6 -- The Applicability of an Innovative Theoretical Model and its Implications -- 7. Conclusion.

This book investigates the adoption of Information and Communication Technologies (ICTs) in Caribbean travel firms, particularly for sales and marketing purposes. By examining the decision-making process in tourism companies deciding whether to become more dependent on the digital capabilities and artificial intelligence, this text seeks to understand the role of strategy and resources in technology adoption. Further, the author assesses the role of factors, both external (such as culture) and internal (such as leadership) in this strategic process. Economies in the Caribbean are reliant on tourism to bring prosperity to the region, and with the onset of the COVID-19 pandemic, the industry is being forced to transform the way it operates. With implications for those studying organizational behavior as well as strategic and tourism management, this study analyzes rapid change in this pivotal industry. Andrew Spencer is Deputy Executive Director and Senior Lecturer at the Mona School of Business and Management, as well as Head of the Centre for Tourism and Hospitality Management at the University of the West Indies, Jamaica. He is the former Executive Director of the Tourism Product Development Company, the agency responsible for the maintenance, development and enhancement of the tourism product in Jamaica. He is the author of Travel and Tourism in the Caribbean, published by Palgrave Macmillan and has published extensively in international journals.

ISBN: 9783030615840

Standard No.: 10.1007/978-3-030-61584-0doiSubjects--Topical Terms:

3486825
Tourism
--Technological innovations--Caribbean Area.

LC Class. No.: G155.A1 / S74 2021

Dewey Class. No.: 338.47917290452

Technology adoption in the Caribbean tourism industry = analysing service delivery in the digital age /
LDR:02892nmm a2200325 a 4500 001 2235913
003 DE-He213
005 20201031121425.0
006 m d
007 cr nn 008maaau
008 211111s2021 sz s 0 eng d
020 $a 9783030615840 $q (electronic bk.)
020 $a 9783030615833 $q (paper)
024 7 $a 10.1007/978-3-030-61584-0 $2 doi
035 $a 978-3-030-61584-0
040 $a GP $c GP
041 0 $a eng
050 4 $a G155.A1 $b S74 2021
072 7 $a KN $2 bicssc
072 7 $a BUS070000 $2 bisacsh
072 7 $a KN $2 thema
082 0 4 $a 338.47917290452 $2 23
090 $a G155.A1 $b S745 2021
100 1 $a Spencer, Andrew. $3 849018
245 1 0 $a Technology adoption in the Caribbean tourism industry $h [electronic resource] : $b analysing service delivery in the digital age / $c by Andrew Spencer.
260 $a Cham : $b Springer International Publishing : $b Imprint: Palgrave Macmillan, $c 2021.
300 $a xi, 236 p. : $b ill., digital ; $c 24 cm.
505 0 $a 1. Introduction2 -- Leadership and Technology: Understanding Adoption Practices3 -- Internal Firm Factors: An Examination of Travel Companies Resource base4 -- External Factors: The Digital Divide, Closing the Gap5 -- Transactional and Transformational Leaders: Their Influence on Technolog 6 -- The Applicability of an Innovative Theoretical Model and its Implications -- 7. Conclusion.
520 $a This book investigates the adoption of Information and Communication Technologies (ICTs) in Caribbean travel firms, particularly for sales and marketing purposes. By examining the decision-making process in tourism companies deciding whether to become more dependent on the digital capabilities and artificial intelligence, this text seeks to understand the role of strategy and resources in technology adoption. Further, the author assesses the role of factors, both external (such as culture) and internal (such as leadership) in this strategic process. Economies in the Caribbean are reliant on tourism to bring prosperity to the region, and with the onset of the COVID-19 pandemic, the industry is being forced to transform the way it operates. With implications for those studying organizational behavior as well as strategic and tourism management, this study analyzes rapid change in this pivotal industry. Andrew Spencer is Deputy Executive Director and Senior Lecturer at the Mona School of Business and Management, as well as Head of the Centre for Tourism and Hospitality Management at the University of the West Indies, Jamaica. He is the former Executive Director of the Tourism Product Development Company, the agency responsible for the maintenance, development and enhancement of the tourism product in Jamaica. He is the author of Travel and Tourism in the Caribbean, published by Palgrave Macmillan and has published extensively in international journals.
650 0 $a Tourism $x Technological innovations $z Caribbean Area. $3 3486825
650 0 $a Hospitality industry $x Technological innovations $z Caribbean Area. $3 3486826
650 1 4 $a Industries. $3 590975
650 2 4 $a IT in Business. $3 2114922
650 2 4 $a Business and Management, general. $3 2162672
650 2 4 $a Sales/Distribution. $3 2179369
650 2 4 $a Marketing. $3 536353
650 2 4 $a Entrepreneurship. $3 526739
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer Nature eBook
856 4 0 $u https://doi.org/10.1007/978-3-030-61584-0
950 $a Business and Management (SpringerNature-41169)