東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

Public service logic : = creating va...

Osborne, Stephen P., (1953-)

Linked to FindBook

Google Book

Amazon

博客來

Public service logic : = creating value for public service users, citizens, and society through public service delivery /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Public service logic :/ Stephen P. Osborne.
Reminder of title:	creating value for public service users, citizens, and society through public service delivery /
Author:	Osborne, Stephen P.,
Published:	New York, NY :Routledge, : c2021.,
Description:	xii, 186 p. :ill. ;24 cm.
Subject:	Public administration. -
ISBN:	9780367443351 :

Public service logic : = creating value for public service users, citizens, and society through public service delivery /
Osborne, Stephen P.,1953-

Public service logic :creating value for public service users, citizens, and society through public service delivery /Stephen P. Osborne. - New York, NY :Routledge,c2021. - xii, 186 p. :ill. ;24 cm. - Routledge critical studies in public management.

Includes bibliographical references and index.

"Public Service Logic offers a ground-breaking approach to the delivery and management of public services. For the first time, it integrates insights both from public administration and management and from service management and marketing to offer this new approach. Previous models of public administration and management (such as the New Public Management) have been focused either upon the internal efficiency of public service organizations or upon how to 'add-in' citizens to public service delivery through co-production. This book offers a new approach with three core elements. First, it understands public services as 'services' with a service-dominant rather than product-dominant orientation. Second, it focuses upon adding external value to citizens and public service users rather than simply upon the internal efficiency of public service organizations. Third, it offers a coherent model of the nature and dimensions of 'value' in relation to public services and how it can be created (or destroyed) through public services delivery. Public Service Logic will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers"--

ISBN: 9780367443351 :UK120.00

LCCN: 2020016933Subjects--Topical Terms:

531287
Public administration.

LC Class. No.: JF1351 / .O77 2020

Dewey Class. No.: 351

Public service logic : = creating value for public service users, citizens, and society through public service delivery /
LDR:02011cam a2200217 a 4500 001 2230109
005 20211021131200.0
008 211029s2021 nyua b 001 0 eng
010 $a 2020016933
020 $a 9780367443351 : $c UK120.00
020 $a 9780367539337 $q (pbk.)
020 $a 9781003009153 $q (ebk.)
040 $a DLC $b eng $c DLC
042 $a pcc
050 0 0 $a JF1351 $b .O77 2020
082 0 0 $a 351 $2 23
100 1 $a Osborne, Stephen P., $d 1953- $3 734817
245 1 0 $a Public service logic : $b creating value for public service users, citizens, and society through public service delivery / $c Stephen P. Osborne.
260 $a New York, NY : $b Routledge, $c c2021.
300 $a xii, 186 p. : $b ill. ; $c 24 cm.
490 0 $a Routledge critical studies in public management
504 $a Includes bibliographical references and index.
520 $a "Public Service Logic offers a ground-breaking approach to the delivery and management of public services. For the first time, it integrates insights both from public administration and management and from service management and marketing to offer this new approach. Previous models of public administration and management (such as the New Public Management) have been focused either upon the internal efficiency of public service organizations or upon how to 'add-in' citizens to public service delivery through co-production. This book offers a new approach with three core elements. First, it understands public services as 'services' with a service-dominant rather than product-dominant orientation. Second, it focuses upon adding external value to citizens and public service users rather than simply upon the internal efficiency of public service organizations. Third, it offers a coherent model of the nature and dimensions of 'value' in relation to public services and how it can be created (or destroyed) through public services delivery. Public Service Logic will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers"-- $c Provided by publisher.
650 0 $a Public administration. $3 531287
650 0 $a Administrative agencies $x Management. $3 645926
650 0 $a Organizational effectiveness. $3 529314