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Roles and Skills of the Chief Inform...

Miklai, Melinda.

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Roles and Skills of the Chief Information Security Officer of a Large Bank in the United States: A Qualitative Single Case Study.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Roles and Skills of the Chief Information Security Officer of a Large Bank in the United States: A Qualitative Single Case Study./
Author:	Miklai, Melinda.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2018,
Description:	112 p.
Notes:	Source: Dissertation Abstracts International, Volume: 79-10(E), Section: B.
Contained By:	Dissertation Abstracts International79-10B(E).
Subject:	Information technology. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10822627
ISBN:	9780355979046

Roles and Skills of the Chief Information Security Officer of a Large Bank in the United States: A Qualitative Single Case Study.
Miklai, Melinda.

Roles and Skills of the Chief Information Security Officer of a Large Bank in the United States: A Qualitative Single Case Study. - Ann Arbor : ProQuest Dissertations & Theses, 2018 - 112 p.

Source: Dissertation Abstracts International, Volume: 79-10(E), Section: B.

Thesis (D.I.T.)--Capella University, 2018.

This qualitative single case study explores the key roles and skills associated with a Chief Information Security Officer (CISO) position of a large bank in the United States. Little academic research exists on CISOs and studies available may be considered outdated due to the fast-changing nature of the CISO position. With the continuous evolution of information technology, the growing compliance requirements, the increase in the threats and risks associated with cybercrime in the financial sector, and the changing roles and skills of security leaders, an opportunity exists to further research the roles and skills of CISOs in financial institutions. For this case study, three security leaders with a CISO or deputy CISO title and five of their direct reports with at least a Vice President (VP) designation or information security manager title were interviewed from the organization studied to explore the key roles and skills associated with the organization's CISO position. Due to the divergent nature of the interview responses, much of the data collected was analyzed manually with the help of Excel and NVivo. The findings of the case study indicate that technical leadership, business leadership, strategy, communication, collaboration, management, risk management, threat intelligence, influencing, and mentorship are the current key roles associated with the CISO position at the chosen large bank. Study findings indicate that the role of the CISO at the participating organization may be expanding by the year 2023 with data science, fraud management, and physical security functions. The findings support arguments from earlier research that as the information security landscape changes, CISOs are continuing to take on additional responsibilities and the role is still evolving. A surprising outcome of this study is that both the technical and business aspects of the CISO position were found to be key requirements of the position while other recent studies do not always emphasize the technical aspects of the job. Researchers may build on this study to expand its scope and create an industry-specific guide for the financial sector on the key roles and skills of bank CISOs; practitioners of the financial sector may leverage this study as guidance to assess the roles and skills associated with the CISO position of their organization and to make appropriate hiring decisions.

ISBN: 9780355979046Subjects--Topical Terms:

532993
Information technology.

Roles and Skills of the Chief Information Security Officer of a Large Bank in the United States: A Qualitative Single Case Study.
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