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Leadership and Job Satisfaction in H...

Sinclair, Hope R.

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Leadership and Job Satisfaction in Human Service Nonprofit Organizations: An Exploration of Counselor Turnover.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Leadership and Job Satisfaction in Human Service Nonprofit Organizations: An Exploration of Counselor Turnover./
Author:	Sinclair, Hope R.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2018,
Description:	120 p.
Notes:	Source: Dissertation Abstracts International, Volume: 79-07(E), Section: A.
Contained By:	Dissertation Abstracts International79-07A(E).
Subject:	Organizational behavior. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10745782
ISBN:	9780355665284

Leadership and Job Satisfaction in Human Service Nonprofit Organizations: An Exploration of Counselor Turnover.
Sinclair, Hope R.

Leadership and Job Satisfaction in Human Service Nonprofit Organizations: An Exploration of Counselor Turnover. - Ann Arbor : ProQuest Dissertations & Theses, 2018 - 120 p.

Source: Dissertation Abstracts International, Volume: 79-07(E), Section: A.

Thesis (Ph.D.)--The Chicago School of Professional Psychology, 2018.

This study explored how supervisors' could influence counselor's job satisfaction levels that could lead to counselor turnover while adding to the research on supervisors' influence on counselors' job satisfaction levels in nonprofit human service organizations. Increasing counselor job satisfaction, improving counselor efficacy, developing organizational commitment, and retaining employees can be difficult tasks. In addition to underperforming and displaying undesirable behaviors, unhappy employees tend to influence other employees negatively, creating a snowball effect of undesirable outcomes. Improperly managing the behaviors of an unhappy employee could make the workload harder on teammates and in turn cause dissatisfaction among multiple members of the organization (Chi & Gurosy, 2009). Fifteen interviews with leaders (five) and counselors (ten) of a nonprofit organization are analyzed through a phenomenological methodology to understand how supervisors could influence counselors' job satisfaction levels. The research found that transformational leaders more effectively meet job satisfaction expercations; employees prefer positive relationships with leaders; supervisors who meet hygiene factor needs impact job satisfaction; job satisfaction increases when transformational and transactional leadership styles are combined; and those who encouarage decision-making and promote creativity positively influence job satisfaction.

ISBN: 9780355665284Subjects--Topical Terms:

516683
Organizational behavior.

Leadership and Job Satisfaction in Human Service Nonprofit Organizations: An Exploration of Counselor Turnover.
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