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Management Strategies to Improve Emp...

Smith, Joy K.

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Management Strategies to Improve Employee Engagement in the Credit Union Industry.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Management Strategies to Improve Employee Engagement in the Credit Union Industry./
作者:	Smith, Joy K.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2017,
面頁冊數:	145 p.
附註:	Source: Dissertation Abstracts International, Volume: 79-02(E), Section: A.
Contained By:	Dissertation Abstracts International79-02A(E).
標題:	Banking. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10638618
ISBN:	9780355411492

Management Strategies to Improve Employee Engagement in the Credit Union Industry.
Smith, Joy K.

Management Strategies to Improve Employee Engagement in the Credit Union Industry. - Ann Arbor : ProQuest Dissertations & Theses, 2017 - 145 p.

Source: Dissertation Abstracts International, Volume: 79-02(E), Section: A.

Thesis (D.B.A.)--Walden University, 2017.

Employee engagement is the main topic of discussion among researchers and managers for over 24 years. Managing employee engagement is critical to the success of an organization, but 85% of manager's struggle with engaging employees. The purpose of this single case study was to explore employee engagement strategies that credit union managers use to increase productivity and organizational effectiveness. Expectancy theory was used to explore employee engagement, performance, and motivation of people in the workplace. Data were collected using semistructured interviews and observations with 6 credit union managers and company documents using thematic coding. Analysis of the data revealed that, among these credit union managers, effective communication, training and coaching, and rewards and recognition are management strategies required to improve employee engagement, productivity and organizational effectiveness. These findings may provide credit union managers with guidelines to measure and evaluate the effectiveness of engagement strategies to fit the culture of the credit union. The results of this study may provide credit union managers with guidelines on the causes of disengagement and how employee engagement could be improved within the organization. Researchers may consider conducting a multiple case study that include other credit unions within Louisiana to understand the similarities and differences between strategies used to engage employees. The results of this study may impact positive social change by improving the competitive environment of the credit union industry through engagement within community and society.

ISBN: 9780355411492Subjects--Topical Terms:

1557594
Banking.

Management Strategies to Improve Employee Engagement in the Credit Union Industry.
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