東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

Contextual Information, Answerabilit...

Baker, Matthew J.

Linked to FindBook

Google Book

Amazon

博客來

Contextual Information, Answerability, and the Logical Construction of Social How-to Questions.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Contextual Information, Answerability, and the Logical Construction of Social How-to Questions./
Author:	Baker, Matthew J.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2017,
Description:	195 p.
Notes:	Source: Dissertation Abstracts International, Volume: 79-04(E), Section: A.
Contained By:	Dissertation Abstracts International79-04A(E).
Subject:	Technical communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10260131
ISBN:	9780355334340

Contextual Information, Answerability, and the Logical Construction of Social How-to Questions.
Baker, Matthew J.

Contextual Information, Answerability, and the Logical Construction of Social How-to Questions. - Ann Arbor : ProQuest Dissertations & Theses, 2017 - 195 p.

Source: Dissertation Abstracts International, Volume: 79-04(E), Section: A.

Thesis (Ph.D.)--Iowa State University, 2017.

For technical-knowledge workers seeking information about how to complete software tasks, online social question and answer (SQA) sites represent a valuable resource as an emerging form of software documentation. However, because answerers on these sites respond to questions on a volunteer basis, not all questions receive answers. Current research shows that askers provide contextual information in varying amounts, yet researchers have not yet reliably described contextual information types, disagree on whether more or less information associates with answerability, and have not yet compared the coherence of answered and unanswered questions. To assist technical-knowledge workers posting questions on SQA sites, this study explores the relationship between contextual information and answerability and between logical coherence and answerability.

ISBN: 9780355334340Subjects--Topical Terms:

3172863
Technical communication.

Contextual Information, Answerability, and the Logical Construction of Social How-to Questions.
LDR:02763nmm a2200313 4500 001 2156683
005 20180517121918.5
008 190424s2017 ||||||||||||||||| ||eng d
020 $a 9780355334340
035 $a (MiAaPQ)AAI10260131
035 $a (MiAaPQ)iastate:16297
035 $a AAI10260131
040 $a MiAaPQ $c MiAaPQ
100 1 $a Baker, Matthew J. $3 3344444
245 1 0 $a Contextual Information, Answerability, and the Logical Construction of Social How-to Questions.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2017
300 $a 195 p.
500 $a Source: Dissertation Abstracts International, Volume: 79-04(E), Section: A.
500 $a Adviser: Jo Mackiewicz.
502 $a Thesis (Ph.D.)--Iowa State University, 2017.
520 $a For technical-knowledge workers seeking information about how to complete software tasks, online social question and answer (SQA) sites represent a valuable resource as an emerging form of software documentation. However, because answerers on these sites respond to questions on a volunteer basis, not all questions receive answers. Current research shows that askers provide contextual information in varying amounts, yet researchers have not yet reliably described contextual information types, disagree on whether more or less information associates with answerability, and have not yet compared the coherence of answered and unanswered questions. To assist technical-knowledge workers posting questions on SQA sites, this study explores the relationship between contextual information and answerability and between logical coherence and answerability.
520 $a This study analyzes 3,529 contextual-information t-units and 690 comment t-units from social how-to questions about Microsoft Word that askers posted on the popular SQA site Super User. Content analysis enabled a close examination of not only the amounts of contextual information that askers provided, but also the types of information, relationships among types, and relationships between types and answerability. Establishing and using three reliable codebooks related to social how-to questions, to contextual information, and to answerers' follow-up comments, the study presents descriptive statistics and examples of contextual-information types and comment types. Further analyzing contextual-information types, the study presents and explores statistical differences in the distinctness, magnitude, variation, efficiency, word count, and logical coherence of contextual information in answered and unanswered questions.
590 $a School code: 0097.
650 4 $a Technical communication. $3 3172863
650 4 $a Rhetoric. $3 516647
690 $a 0643
690 $a 0681
710 2 $a Iowa State University. $b English. $3 1020984
773 0 $t Dissertation Abstracts International $g 79-04A(E).
790 $a 0097
791 $a Ph.D.
792 $a 2017
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10260131