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Managing service operations = design...

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Hollins, Bill.

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Managing service operations = design and implementation /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Managing service operations/ Bill Hollins and Sadie Shinkins.
Reminder of title:	design and implementation /
Author:	Hollins, Bill.
other author:	Shinkins, Sadie.
Published:	London :Sage Publications, : 2006.,
Description:	xii, 299 p. :ill.
Subject:	Service industries - Management. -
Online resource:	https://ebookcentral.proquest.com/lib/ndhu/detail.action?docID=354879Click to View

Managing service operations = design and implementation /
Hollins, Bill.

Managing service operationsdesign and implementation /[electronic resource] :Bill Hollins and Sadie Shinkins. - London :Sage Publications,2006. - xii, 299 p. :ill.

Includes bibliographical references (p. [289]-296) and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

Subjects--Topical Terms:

645927
Service industries
--Management.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HD9980.5 / .H65 2006

Managing service operations = design and implementation /
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020 $z 9781412929523 (hbk.)
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035 $a (MiAaPQ)EBC354879
035 $a (Au-PeEL)EBL354879
035 $a (CaPaEBR)ebr10256779
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035 $a (OCoLC)476176410
035 $a EBC354879
040 $a MiAaPQ $c MiAaPQ $d MiAaPQ
050 4 $a HD9980.5 $b .H65 2006
100 1 $a Hollins, Bill. $3 3334293
245 1 0 $a Managing service operations $h [electronic resource] : $b design and implementation / $c Bill Hollins and Sadie Shinkins.
260 $a London : $b Sage Publications, $c 2006.
300 $a xii, 299 p. : $b ill.
504 $a Includes bibliographical references (p. [289]-296) and index.
533 $a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 0 $a Service industries $x Management. $3 645927
650 0 $a Work design. $3 759664
650 0 $a Product management. $3 576148
655 4 $a Electronic books. $2 lcsh $3 542853
700 1 $a Shinkins, Sadie. $3 1557765
710 2 $a ProQuest (Firm) $3 2196311
856 4 0 $u https://ebookcentral.proquest.com/lib/ndhu/detail.action?docID=354879 $z Click to View

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