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探討網站特性、服務品質、知覺價值、關係品質與顧客忠誠度之關係 = = ...

劉慕仙

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探討網站特性、服務品質、知覺價值、關係品質與顧客忠誠度之關係 = = The Study of the Relationship among Web Site Characters, Service Quality, Perceived Value, Relationship Quality and Customer Loyalty : An Empirical Study of Hi-Tech Information Intelligence Industry in Taiwan : 以台灣地區資訊產業情報機構的資料庫會員制為例 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	探討網站特性、服務品質、知覺價值、關係品質與顧客忠誠度之關係 = / 劉慕仙撰
Reminder of title:	The Study of the Relationship among Web Site Characters, Service Quality, Perceived Value, Relationship Quality and Customer Loyalty : An Empirical Study of Hi-Tech Information Intelligence Industry in Taiwan : 以台灣地區資訊產業情報機構的資料庫會員制為例 /
remainder title:	The Study of the Relationship among Web Site Characters, Service Quality, Perceived Value, Relationship Quality and Customer Loyalty
Author:	劉慕仙
Published:	[花蓮縣] : 國立東華大學企業管理學系, : 民96[2007],
Description:	96面 : 圖,表 ; 30公分
Notes:	指導教授︰池文海
Subject:	顧客忠誠度 -
Online resource:	http://etd.lib.ndhu.edu.tw/ETD-db/ETD-search-c/view_etd?URN=etd-0620107-165124PDF全文

探討網站特性、服務品質、知覺價值、關係品質與顧客忠誠度之關係 = = The Study of the Relationship among Web Site Characters, Service Quality, Perceived Value, Relationship Quality and Customer Loyalty : An Empirical Study of Hi-Tech Information Intelligence Industry in Taiwan : 以台灣地區資訊產業情報機構的資料庫會員制為例 /
劉慕仙

探討網站特性、服務品質、知覺價值、關係品質與顧客忠誠度之關係 = The Study of the Relationship among Web Site Characters, Service Quality, Perceived Value, Relationship Quality and Customer Loyalty : An Empirical Study of Hi-Tech Information Intelligence Industry in Taiwan : 以台灣地區資訊產業情報機構的資料庫會員制為例 / The Study of the Relationship among Web Site Characters, Service Quality, Perceived Value, Relationship Quality and Customer LoyaltyAn Empirical Study of Hi-Tech Information Intelligence Industry in Taiwan劉慕仙撰 - [花蓮縣] : 國立東華大學企業管理學系, 民96[2007] - 96面 : 圖,表 ; 30公分

指導教授︰池文海

碩士論文--國立東華大學企業管理學系,2007

參考書目︰面84-93Subjects--Topical Terms:

2361332
顧客忠誠度

探討網站特性、服務品質、知覺價值、關係品質與顧客忠誠度之關係 = = The Study of the Relationship among Web Site Characters, Service Quality, Perceived Value, Relationship Quality and Customer Loyalty : An Empirical Study of Hi-Tech Information Intelligence Industry in Taiwan : 以台灣地區資訊產業情報機構的資料庫會員制為例 /
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