東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

Best practices of online auctions: A...

Strickland, Michelle.

Linked to FindBook

Google Book

Amazon

博客來

Best practices of online auctions: A discussion on logistical processes and their effect on customer trust.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Best practices of online auctions: A discussion on logistical processes and their effect on customer trust./
Author:	Strickland, Michelle.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2016,
Description:	57 p.
Notes:	Source: Masters Abstracts International, Volume: 56-02.
Contained By:	Masters Abstracts International56-02(E).
Subject:	Arts management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10187699
ISBN:	9781369337556

Best practices of online auctions: A discussion on logistical processes and their effect on customer trust.
Strickland, Michelle.

Best practices of online auctions: A discussion on logistical processes and their effect on customer trust. - Ann Arbor : ProQuest Dissertations & Theses, 2016 - 57 p.

Source: Masters Abstracts International, Volume: 56-02.

Thesis (M.A.)--Sotheby's Institute of Art - New York, 2016.

Despite the relationship based nature of the art market, many seller-to-buyer interactions have moved online, including the traditional business of art auctions. Given the immediate nature of most online transactions, this same immediacy is expected from online auctions. This has created the necessity for new logistical processes in order to match client expectations. Through an examination of three of the top online auction houses, Paddle8, Auctionata and Artnet, I will examine the logistical processes of online auctions and how this effects customer satisfaction. In order to provide the most convenient service to customers, online auctions must first evaluate their logistical processes such as inventory and shipping. Restructuring these processes will help solve issues with customer trust, logistical efficiency, and authenticity.

ISBN: 9781369337556Subjects--Topical Terms:

3168382
Arts management.

Best practices of online auctions: A discussion on logistical processes and their effect on customer trust.
LDR:01771nmm a2200289 4500 001 2120619
005 20170724080048.5
008 180830s2016 ||||||||||||||||| ||eng d
020 $a 9781369337556
035 $a (MiAaPQ)AAI10187699
035 $a AAI10187699
040 $a MiAaPQ $c MiAaPQ
100 1 $a Strickland, Michelle. $3 3282562
245 1 0 $a Best practices of online auctions: A discussion on logistical processes and their effect on customer trust.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2016
300 $a 57 p.
500 $a Source: Masters Abstracts International, Volume: 56-02.
500 $a Adviser: Barbara Strongin.
502 $a Thesis (M.A.)--Sotheby's Institute of Art - New York, 2016.
520 $a Despite the relationship based nature of the art market, many seller-to-buyer interactions have moved online, including the traditional business of art auctions. Given the immediate nature of most online transactions, this same immediacy is expected from online auctions. This has created the necessity for new logistical processes in order to match client expectations. Through an examination of three of the top online auction houses, Paddle8, Auctionata and Artnet, I will examine the logistical processes of online auctions and how this effects customer satisfaction. In order to provide the most convenient service to customers, online auctions must first evaluate their logistical processes such as inventory and shipping. Restructuring these processes will help solve issues with customer trust, logistical efficiency, and authenticity.
590 $a School code: 1588.
650 4 $a Arts management. $3 3168382
650 4 $a Commerce-Business. $3 3168423
690 $a 0424
690 $a 0505
710 2 $a Sotheby's Institute of Art - New York. $b Art Business. $3 2093254
773 0 $t Masters Abstracts International $g 56-02(E).
790 $a 1588
791 $a M.A.
792 $a 2016
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10187699