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The effects of generational differen...

Jennings, Jennifer D.

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The effects of generational differences on conflict management.

Record Type:	Electronic resources : Monograph/item
Title/Author:	The effects of generational differences on conflict management./
Author:	Jennings, Jennifer D.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2016,
Description:	170 p.
Notes:	Source: Dissertation Abstracts International, Volume: 77-12(E), Section: A.
Contained By:	Dissertation Abstracts International77-12A(E).
Subject:	Organizational behavior. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10132051
ISBN:	9781339898827

The effects of generational differences on conflict management.
Jennings, Jennifer D.

The effects of generational differences on conflict management. - Ann Arbor : ProQuest Dissertations & Theses, 2016 - 170 p.

Source: Dissertation Abstracts International, Volume: 77-12(E), Section: A.

Thesis (Ph.D.)--Capella University, 2016.

The primary goal of this study was to discover factors that influence an individual's choice of conflict management styles by employing a qualitative exploratory methodology to investigate the impact that generational differences has on conflict management. Semi-structured interviews were conducted with 24 public service workers in the state of Virginia to explore this relation. The findings suggested that there was no direct relationship between generational cohorts and conflict management styles. It can be concluded that conflict management styles are driven by factors other than generational cohorts, such as leadership behaviors.

ISBN: 9781339898827Subjects--Topical Terms:

516683
Organizational behavior.

The effects of generational differences on conflict management.
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245 1 4 $a The effects of generational differences on conflict management.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2016
300 $a 170 p.
500 $a Source: Dissertation Abstracts International, Volume: 77-12(E), Section: A.
500 $a Adviser: Geoffrey Laendner.
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520 $a The primary goal of this study was to discover factors that influence an individual's choice of conflict management styles by employing a qualitative exploratory methodology to investigate the impact that generational differences has on conflict management. Semi-structured interviews were conducted with 24 public service workers in the state of Virginia to explore this relation. The findings suggested that there was no direct relationship between generational cohorts and conflict management styles. It can be concluded that conflict management styles are driven by factors other than generational cohorts, such as leadership behaviors.
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650 4 $a Alternative dispute resolution. $3 3168470
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