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Emotional communication in instant m...

Pirzadeh, Afarin.

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Emotional communication in instant messaging.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Emotional communication in instant messaging./
Author:	Pirzadeh, Afarin.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2016,
Description:	204 p.
Notes:	Source: Dissertation Abstracts International, Volume: 77-11(E), Section: A.
Contained By:	Dissertation Abstracts International77-11A(E).
Subject:	Design. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10119234
ISBN:	9781339804842

Emotional communication in instant messaging.
Pirzadeh, Afarin.

Emotional communication in instant messaging. - Ann Arbor : ProQuest Dissertations & Theses, 2016 - 204 p.

Source: Dissertation Abstracts International, Volume: 77-11(E), Section: A.

Thesis (Ph.D.)--Indiana University - Purdue University Indianapolis, 2016.

This item is not available from ProQuest Dissertations & Theses.

Emotional communication is fundamental to everyday interaction. How well emotions are communicated is crucial to interpersonal relationships and individual well-being. Emotional communication in instant messaging (IM), however, can be challenging because of the absence of visual and aural nonverbal behaviors. Despite the growing number of technologically-focused solutions for supporting emotional communication in IM, limited design research has been done to study the actual users' behaviors in communicating their emotion in IM and strategies they use to adapt emotional communication in this medium, with the purpose of establishing design solutions to support users' emotional communication. Connecting several bodies of HCI, design, and communication literature in the context of IM, this dissertation critically examines how users communicate emotion in IM and accordingly establishes user-centered multi-touch gesture based design solutions to support emotional communication in this medium. Understanding how users communicate their emotion in IM, the design issues, and corresponding design solutions help researchers and designers to support the user's emotional needs, resulting in the improvement of emotional communication strategies in IM.

ISBN: 9781339804842Subjects--Topical Terms:

518875
Design.

Emotional communication in instant messaging.
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020 $a 9781339804842
035 $a (MiAaPQ)AAI10119234
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245 1 0 $a Emotional communication in instant messaging.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2016
300 $a 204 p.
500 $a Source: Dissertation Abstracts International, Volume: 77-11(E), Section: A.
500 $a Advisers: Davide Bolchini; Mark S. Pfaff.
502 $a Thesis (Ph.D.)--Indiana University - Purdue University Indianapolis, 2016.
506 $a This item is not available from ProQuest Dissertations & Theses.
520 $a Emotional communication is fundamental to everyday interaction. How well emotions are communicated is crucial to interpersonal relationships and individual well-being. Emotional communication in instant messaging (IM), however, can be challenging because of the absence of visual and aural nonverbal behaviors. Despite the growing number of technologically-focused solutions for supporting emotional communication in IM, limited design research has been done to study the actual users' behaviors in communicating their emotion in IM and strategies they use to adapt emotional communication in this medium, with the purpose of establishing design solutions to support users' emotional communication. Connecting several bodies of HCI, design, and communication literature in the context of IM, this dissertation critically examines how users communicate emotion in IM and accordingly establishes user-centered multi-touch gesture based design solutions to support emotional communication in this medium. Understanding how users communicate their emotion in IM, the design issues, and corresponding design solutions help researchers and designers to support the user's emotional needs, resulting in the improvement of emotional communication strategies in IM.
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710 2 $a Indiana University - Purdue University Indianapolis. $b Human Computer Interaction. $3 3182850
773 0 $t Dissertation Abstracts International $g 77-11A(E).
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