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Reference and information services i...

Cassell, Kay Ann.

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Reference and information services in the 21st century : = an introduction /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Reference and information services in the 21st century :/ Kay Ann Cassell and Uma Hiremath.
其他題名:	an introduction /
其他題名:	Reference and information services in the twenty-first century
作者:	Cassell, Kay Ann.
其他作者:	Hiremath, Uma.
出版者:	New York :Neal-Schuman Publishers, : c2009.,
面頁冊數:	xvii, 461 p. :ill. ;23 cm.
內容註:	Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service.
標題:	Reference services (Libraries) -
ISBN:	9781555706722

Reference and information services in the 21st century : = an introduction /
Cassell, Kay Ann.

Reference and information services in the 21st century :an introduction /Reference and information services in the twenty-first centuryKay Ann Cassell and Uma Hiremath. - 2nd ed. - New York :Neal-Schuman Publishers,c2009. - xvii, 461 p. :ill. ;23 cm.

Includes bibliographical references and indexes.

Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service.

ISBN: 9781555706722

LCCN: 2009023650Subjects--Topical Terms:

519498
Reference services (Libraries)

LC Class. No.: Z711 / .C355 2009

Dewey Class. No.: 025.5/24

Reference and information services in the 21st century : = an introduction /
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