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Service business model innovation in...

Pfannstiel, Mario A.

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Service business model innovation in healthcare and hospital management = models, strategies, tools /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Service business model innovation in healthcare and hospital management/ edited by Mario A. Pfannstiel, Christoph Rasche.
Reminder of title:	models, strategies, tools /
other author:	Pfannstiel, Mario A.
Published:	Cham :Springer International Publishing : : 2017.,
Description:	xiv, 296 p. :ill., digital ;24 cm.
[NT 15003449]:	Chapter 1 Service Model Innovation in Hospitals - Beyond Expert Organizations -- Chapter 2 Strategies with Service Business Model Innovation -- Chapter 3 The integrated-Physician-Model - Business Model Innovation in Hospital Management -- Chapter 4 The Role of Digital Disruption in Healthcare Service Innovation -- Chapter 5 The opportunities offered by digitizing clinical pathways -- Chapter 6 A New Perspective of Product-Service Business Models for Customized Manufacturing in Healthcare -- Chapter 7 Patient Driven Service Delivery Models in Mental Health Care -- Chapter 8 Essential Characteristics of Service Business Model Innovation in Healthcare: A Case-Study Approach -- Chapter 9 Characteristics and Drivers of Service Business Model Innovation in Hospitals. A Case Study of Three Mexican Hospitals -- Chapter 10 Business Model Design and Entrepreneurial Risk Evaluation for Health Service Innovations -- Chapter 11 Guided Business Modeling and Analysis for Business Professionals -- Chapter 12 Modeling directly executable processes for healthcare professionals with XMDD -- Chapter 13 Lean Tools for Service Business Model Innovation in Healthcare -- Chapter 14 Continuous and Co-Creative Business Model Creation -- Chapter 15 E-Health & Co-Production: Critical Drivers for Chronic Diseases Management.
Contained By:	Springer eBooks
Subject:	Health services administration - Computer simulation. -
Online resource:	http://dx.doi.org/10.1007/978-3-319-46412-1
ISBN:	9783319464121

Service business model innovation in healthcare and hospital management = models, strategies, tools /
Service business model innovation in healthcare and hospital managementmodels, strategies, tools /[electronic resource] :edited by Mario A. Pfannstiel, Christoph Rasche. - Cham :Springer International Publishing :2017. - xiv, 296 p. :ill., digital ;24 cm.

Chapter 1 Service Model Innovation in Hospitals - Beyond Expert Organizations -- Chapter 2 Strategies with Service Business Model Innovation -- Chapter 3 The integrated-Physician-Model - Business Model Innovation in Hospital Management -- Chapter 4 The Role of Digital Disruption in Healthcare Service Innovation -- Chapter 5 The opportunities offered by digitizing clinical pathways -- Chapter 6 A New Perspective of Product-Service Business Models for Customized Manufacturing in Healthcare -- Chapter 7 Patient Driven Service Delivery Models in Mental Health Care -- Chapter 8 Essential Characteristics of Service Business Model Innovation in Healthcare: A Case-Study Approach -- Chapter 9 Characteristics and Drivers of Service Business Model Innovation in Hospitals. A Case Study of Three Mexican Hospitals -- Chapter 10 Business Model Design and Entrepreneurial Risk Evaluation for Health Service Innovations -- Chapter 11 Guided Business Modeling and Analysis for Business Professionals -- Chapter 12 Modeling directly executable processes for healthcare professionals with XMDD -- Chapter 13 Lean Tools for Service Business Model Innovation in Healthcare -- Chapter 14 Continuous and Co-Creative Business Model Creation -- Chapter 15 E-Health & Co-Production: Critical Drivers for Chronic Diseases Management.

This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators. The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.

ISBN: 9783319464121

Standard No.: 10.1007/978-3-319-46412-1doiSubjects--Topical Terms:

3219199
Health services administration
--Computer simulation.

LC Class. No.: RA971.3

Dewey Class. No.: 362.110681

Service business model innovation in healthcare and hospital management = models, strategies, tools /
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245 0 0 $a Service business model innovation in healthcare and hospital management $h [electronic resource] : $b models, strategies, tools / $c edited by Mario A. Pfannstiel, Christoph Rasche.
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505 0 $a Chapter 1 Service Model Innovation in Hospitals - Beyond Expert Organizations -- Chapter 2 Strategies with Service Business Model Innovation -- Chapter 3 The integrated-Physician-Model - Business Model Innovation in Hospital Management -- Chapter 4 The Role of Digital Disruption in Healthcare Service Innovation -- Chapter 5 The opportunities offered by digitizing clinical pathways -- Chapter 6 A New Perspective of Product-Service Business Models for Customized Manufacturing in Healthcare -- Chapter 7 Patient Driven Service Delivery Models in Mental Health Care -- Chapter 8 Essential Characteristics of Service Business Model Innovation in Healthcare: A Case-Study Approach -- Chapter 9 Characteristics and Drivers of Service Business Model Innovation in Hospitals. A Case Study of Three Mexican Hospitals -- Chapter 10 Business Model Design and Entrepreneurial Risk Evaluation for Health Service Innovations -- Chapter 11 Guided Business Modeling and Analysis for Business Professionals -- Chapter 12 Modeling directly executable processes for healthcare professionals with XMDD -- Chapter 13 Lean Tools for Service Business Model Innovation in Healthcare -- Chapter 14 Continuous and Co-Creative Business Model Creation -- Chapter 15 E-Health & Co-Production: Critical Drivers for Chronic Diseases Management.
520 $a This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators. The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.
650 0 $a Health services administration $x Computer simulation. $3 3219199
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650 2 4 $a Health Care Management. $3 2054807
650 2 4 $a Health Economics. $3 820895
650 2 4 $a Public Health. $3 624351
650 2 4 $a Services. $3 2055617
650 2 4 $a Practice and Hospital Management. $3 2180290
700 1 $a Pfannstiel, Mario A. $3 3219198
700 1 $a Rasche, Christoph. $3 895078
710 2 $a SpringerLink (Online service) $3 836513
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856 4 0 $u http://dx.doi.org/10.1007/978-3-319-46412-1
950 $a Business and Management (Springer-41169)