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Revenue management in a multi-channe...

Jiang, Lan.

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Revenue management in a multi-channel environment: The effect of pricing strategies on perceived fairness.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Revenue management in a multi-channel environment: The effect of pricing strategies on perceived fairness./
Author:	Jiang, Lan.
Description:	97 p.
Notes:	Source: Dissertation Abstracts International, Volume: 75-12(E), Section: A.
Contained By:	Dissertation Abstracts International75-12A(E).
Subject:	Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3631797
ISBN:	9781321107579

Revenue management in a multi-channel environment: The effect of pricing strategies on perceived fairness.
Jiang, Lan.

Revenue management in a multi-channel environment: The effect of pricing strategies on perceived fairness. - 97 p.

Source: Dissertation Abstracts International, Volume: 75-12(E), Section: A.

Thesis (Ph.D.)--University of Nevada, Las Vegas, 2014.

This item must not be sold to any third party vendors.

The rapid development of technology has made the hotel booking process become easier and more convenient, but it has also made hotel revenue management practices become more complex. Researchers have noticed the issues caused by perceived fairness. Yet, only a few studies have examined the impact of the pricing strategies over perceived fairness. Furthermore, no previous research study has examined Best rate guarantee (BRG), rate disparity, and rate frame together and investigated the interaction effects among these strategies on perceived fairness.

ISBN: 9781321107579Subjects--Topical Terms:

516664
Management.

Revenue management in a multi-channel environment: The effect of pricing strategies on perceived fairness.
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020 $a 9781321107579
035 $a (MiAaPQ)AAI3631797
035 $a AAI3631797
040 $a MiAaPQ $c MiAaPQ
100 1 $a Jiang, Lan. $3 3171849
245 1 0 $a Revenue management in a multi-channel environment: The effect of pricing strategies on perceived fairness.
300 $a 97 p.
500 $a Source: Dissertation Abstracts International, Volume: 75-12(E), Section: A.
500 $a Adviser: Mehmet Erdem.
502 $a Thesis (Ph.D.)--University of Nevada, Las Vegas, 2014.
506 $a This item must not be sold to any third party vendors.
506 $a This item must not be added to any third party search indexes.
520 $a The rapid development of technology has made the hotel booking process become easier and more convenient, but it has also made hotel revenue management practices become more complex. Researchers have noticed the issues caused by perceived fairness. Yet, only a few studies have examined the impact of the pricing strategies over perceived fairness. Furthermore, no previous research study has examined Best rate guarantee (BRG), rate disparity, and rate frame together and investigated the interaction effects among these strategies on perceived fairness.
520 $a This study aims to examine the potential effects of three revenue management pricing strategies (BRG, rate (dis)parity, and rate frame) on customers' perceived fairness. A 2 x 2 x 2 factorial between-subject experimental design was used. Eight scenariobased surveys were employed to evaluate how potential hotel guests react to three different revenue management strategies.
520 $a This study has both practical and theoretical contribution. Practicality, the outcome of this study can potentially offer a set of guidelines for hoteliers to follow in terms of revenue management pricing strategies across multiple distribution channels, while providing revenue managers with empirically supported suggestions to increase hotel revenue. Theoretically, this study is one of the first attempts regarding perceived fairness of RM strategies examining both rate parity and BRG, which significantly contributes to the existing literature on revenue management.
590 $a School code: 0506.
650 4 $a Management. $3 516664
650 4 $a Marketing. $3 536353
650 4 $a Recreation. $3 535376
690 $a 0454
690 $a 0338
690 $a 0814
710 2 $a University of Nevada, Las Vegas. $b Hotel Administration. $3 2097376
773 0 $t Dissertation Abstracts International $g 75-12A(E).
790 $a 0506
791 $a Ph.D.
792 $a 2014
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3631797