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Miscommunication in cross-cultural t...

Todd, Nichola P.

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Miscommunication in cross-cultural technology teams.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Miscommunication in cross-cultural technology teams./
Author:	Todd, Nichola P.
Description:	85 p.
Notes:	Source: Masters Abstracts International, Volume: 52-01.
Contained By:	Masters Abstracts International52-01(E).
Subject:	Speech Communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1540908
ISBN:	9781303217005

Miscommunication in cross-cultural technology teams.
Todd, Nichola P.

Miscommunication in cross-cultural technology teams. - 85 p.

Source: Masters Abstracts International, Volume: 52-01.

Thesis (M.A.)--Gonzaga University, 2013.

This study explored communication dissonance found within globally distributed software development teams. The literature review investigated the theoretical foundation for the causes of intercultural dissonance that affects globally distributed software development teams. An online survey, and unobtrusive participant observation methods were used to capture as many data points as possible. Qualitative analysis leveraging data triangulation was the basis for the study. Participants in the study exhibited behaviors consistent with anticipated results. Suffering from a lack of understanding of dynamics found when interacting across high/low-context cultures, the study participants exhibited varying levels of intercultural communication dissonance. Teams that had been together longer appear to be more interculturally competent and effective. Additional research areas are identified to further understand the impacts of intercultural communication dissonance as well as to make recommendations for overcoming/minimizing this organizational challenge.

ISBN: 9781303217005Subjects--Topical Terms:

1017408
Speech Communication.

Miscommunication in cross-cultural technology teams.
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020 $a 9781303217005
035 $a (MiAaPQ)AAI1540908
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100 1 $a Todd, Nichola P. $3 3169531
245 1 0 $a Miscommunication in cross-cultural technology teams.
300 $a 85 p.
500 $a Source: Masters Abstracts International, Volume: 52-01.
500 $a Advisers: Pavel Shlossberg; David B. Givens.
502 $a Thesis (M.A.)--Gonzaga University, 2013.
520 $a This study explored communication dissonance found within globally distributed software development teams. The literature review investigated the theoretical foundation for the causes of intercultural dissonance that affects globally distributed software development teams. An online survey, and unobtrusive participant observation methods were used to capture as many data points as possible. Qualitative analysis leveraging data triangulation was the basis for the study. Participants in the study exhibited behaviors consistent with anticipated results. Suffering from a lack of understanding of dynamics found when interacting across high/low-context cultures, the study participants exhibited varying levels of intercultural communication dissonance. Teams that had been together longer appear to be more interculturally competent and effective. Additional research areas are identified to further understand the impacts of intercultural communication dissonance as well as to make recommendations for overcoming/minimizing this organizational challenge.
590 $a School code: 0736.
650 4 $a Speech Communication. $3 1017408
650 4 $a Information Technology. $3 1030799
650 4 $a Computer Science. $3 626642
690 $a 0459
690 $a 0489
690 $a 0984
710 2 $a Gonzaga University. $b Communication and Leadership. $3 1673318
773 0 $t Masters Abstracts International $g 52-01(E).
790 $a 0736
791 $a M.A.
792 $a 2013
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1540908