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The experience = the 5 principles of...

Loeffler, Bruce.

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The experience = the 5 principles of Disney service and relationship excellence /

Record Type:	Electronic resources : Monograph/item
Title/Author:	The experience/ Bruce Loeffler and Brian T. Church.
Reminder of title:	the 5 principles of Disney service and relationship excellence /
remainder title:	Five principles of Disney service and relationship excellence
Author:	Loeffler, Bruce.
other author:	Church, Brian T.
Published:	Hoboken, NJ :John Wiley and Sons, : c2015.,
Description:	1 online resource :ill.
Notes:	Includes index.
Subject:	Customer services. -
Online resource:	http://onlinelibrary.wiley.com/book/10.1002/9781119153795
ISBN:	9781119153795 (electronic bk.)

The experience = the 5 principles of Disney service and relationship excellence /
Loeffler, Bruce.

The experiencethe 5 principles of Disney service and relationship excellence /[electronic resource] :Five principles of Disney service and relationship excellenceBruce Loeffler and Brian T. Church. - 1st ed. - Hoboken, NJ :John Wiley and Sons,c2015. - 1 online resource :ill.

Includes index.

ISBN: 9781119153795 (electronic bk.)Subjects--Corporate Names:

538025
Walt Disney Company.
Subjects--Topical Terms:

657636
Customer services.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

The experience = the 5 principles of Disney service and relationship excellence /
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650 0 $a Customer services. $3 657636
650 0 $a Customer relations. $3 578582
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