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Effective project management office ...

Perez, Mary L.

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Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico./
Author:	Perez, Mary L.
Description:	66 p.
Notes:	Source: Masters Abstracts International, Volume: 51-03.
Contained By:	Masters Abstracts International51-03(E).
Subject:	Technical Communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1520267
ISBN:	9781267685186

Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico.
Perez, Mary L.

Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico. - 66 p.

Source: Masters Abstracts International, Volume: 51-03.

Thesis (M.A.)--University of Kansas, 2012.

This project-thesis examines the technical requirements of a Voice over Internet Protocol (VoIP) solution and is it advantageous for a Multinational Corporation (MNC) to utilize the Project Management Office (PMO) processes as defined by the Project Management Institute, Inc. (PMI) to implement Information Technology (IT) projects and to transfer technology "know how" knowledge to its subsidiary in Mexico. To answer this question, an assessment of Cisco and Avaya VoIP telephony systems was completed. The assessment revealed Avaya offered more enhanced features and applications. The Avaya Communications Manager (CM) 450 gateway IP telephony system was selected. PMO processes were utilized to implement the G450 in Nuevo Laredo, Mexico.

ISBN: 9781267685186Subjects--Topical Terms:

1669287
Technical Communication.

Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico.
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020 $a 9781267685186
035 $a (MiAaPQ)AAI1520267
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100 1 $a Perez, Mary L. $3 2095285
245 1 0 $a Effective project management office processes and technology transfer: Implementation of an Avaya Voice over Internet Protocol telephony system in Mexico.
300 $a 66 p.
500 $a Source: Masters Abstracts International, Volume: 51-03.
500 $a Adviser: Herb Tuttle.
502 $a Thesis (M.A.)--University of Kansas, 2012.
520 $a This project-thesis examines the technical requirements of a Voice over Internet Protocol (VoIP) solution and is it advantageous for a Multinational Corporation (MNC) to utilize the Project Management Office (PMO) processes as defined by the Project Management Institute, Inc. (PMI) to implement Information Technology (IT) projects and to transfer technology "know how" knowledge to its subsidiary in Mexico. To answer this question, an assessment of Cisco and Avaya VoIP telephony systems was completed. The assessment revealed Avaya offered more enhanced features and applications. The Avaya Communications Manager (CM) 450 gateway IP telephony system was selected. PMO processes were utilized to implement the G450 in Nuevo Laredo, Mexico.
520 $a The project results revealed PMO processes were effective in successfully managing the implementation of the Avaya IP telephony system and for transferring technology "know how" to the Mexico subsidiary. In addition, the Avaya G450 features and applications improved business efficiencies and reduced communications expenses.
590 $a School code: 0099.
650 4 $a Technical Communication. $3 1669287
650 4 $a Information Technology. $3 1030799
690 $a 0643
690 $a 0489
710 2 $a University of Kansas. $b Global and International Studies. $3 2095286
773 0 $t Masters Abstracts International $g 51-03(E).
790 $a 0099
791 $a M.A.
792 $a 2012
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1520267