東華大學圖書館 |

Language: English

回圖書館首頁

手機版館藏查詢

Login

Back

Switch To: Labeled | MARC Mode | ISBD

10 steps to successful customer service

~

Kamin, Maxine.

Linked to FindBook

Google Book

Amazon

博客來

10 steps to successful customer service

Record Type:	Electronic resources : Monograph/item
Title/Author:	10 steps to successful customer service/ Maxine Kamin.
Author:	Kamin, Maxine.
Published:	Alexandria, VA :American Society for Training and Development, : 2010.,
Description:	xviii, 170 p. :ill. ;23 cm.
Subject:	Customer services. -
Online resource:	http://portal.igpublish.com/iglibrary/search/ASTDB0000002.html
ISBN:	1562865900

10 steps to successful customer service
Kamin, Maxine.

10 steps to successful customer service[electronic resource] /Maxine Kamin. - Alexandria, VA :American Society for Training and Development,2010. - xviii, 170 p. :ill. ;23 cm.

ISBN: 1562865900Subjects--Topical Terms:

657636
Customer services.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

10 steps to successful customer service
LDR:00619nmm a2200205 a 4500 001 1955313
006 m o d
007 cr cn |||auuuu
008 150121s2010 vaua b 001 0 eng d
020 $a 1562865900
020 $a 9781562865900
020 $a 9781607283676 (e-book)
035 $a ASTDB0000002
040 $a DLC $c DLC
041 0 $a eng
050 0 0 $a HF5415.5
082 0 0 $a 658.812
100 1 $a Kamin, Maxine. $3 999363
245 1 0 $a 10 steps to successful customer service $h [electronic resource] / $c Maxine Kamin.
260 $a Alexandria, VA : $b American Society for Training and Development, $c 2010.
300 $a xviii, 170 p. : $b ill. ; $c 23 cm.
650 0 $a Customer services. $3 657636
856 4 0 $u http://portal.igpublish.com/iglibrary/search/ASTDB0000002.html

based on 0 review(s)

Location: Year: Volume Number:

Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

W9250899

電子資源

01.外借(書)_YB

一般圖書

HF5415.5

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Multimedia

Reviews

Add a review and share your thoughts with other readers

Export

pickup library

Change password

Login