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服務業顧客公民行為與不良行為的影響因素研究 = = A Study o...

李宏仁

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服務業顧客公民行為與不良行為的影響因素研究 = = A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example : 以連鎖咖啡店為例 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	服務業顧客公民行為與不良行為的影響因素研究 = / 李宏仁撰
Reminder of title:	A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example : 以連鎖咖啡店為例 /
remainder title:	A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example
Author:	李宏仁
other author:	巫喜瑞
Published:	[花蓮縣壽豐鄉] : [國立東華大學企業管理學系], : 2014[民103],
Description:	158面 : 圖,表 ; 30公分
Notes:	校內(外)電子全文開放日期 2019.1.20
Online resource:	http://134.208.29.93/cgi-bin/cdrfb3/gsweb.cgi?o=dstdcdr&i=ssid=%2289532003%22.電子全文

服務業顧客公民行為與不良行為的影響因素研究 = = A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example : 以連鎖咖啡店為例 /
李宏仁

服務業顧客公民行為與不良行為的影響因素研究 = A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example : 以連鎖咖啡店為例 / A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example李宏仁撰 - [花蓮縣壽豐鄉] : [國立東華大學企業管理學系], 2014[民103] - 158面 : 圖,表 ; 30公分

校內(外)電子全文開放日期 2019.1.20

博士論文-- 國立東華大學企業管理學系

參考書目: 面133-154

贈閱Subjects--Index Terms:

顧客－公司認同

服務業顧客公民行為與不良行為的影響因素研究 = = A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example : 以連鎖咖啡店為例 /
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245 1 0 $a 服務業顧客公民行為與不良行為的影響因素研究 = $b A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example : 以連鎖咖啡店為例 / $c 李宏仁撰
246 1 1 $a A Study on the Antecedents of Customer Citizenship Behavior and Customer Dysfunctional Behavior in the Service Industry: The Coffee Chain Store as an Example
260 $a [花蓮縣壽豐鄉] : $b [國立東華大學企業管理學系], $c 2014[民103]
300 $a 158面 : $b 圖,表 ; $c 30公分
500 $a 校內(外)電子全文開放日期 2019.1.20
500 $a 畢業學年度: 102
500 $a 指導教授: 巫喜瑞
502 $a 博士論文-- 國立東華大學企業管理學系
504 $a 參考書目: 面133-154
504 $a 含附錄
563 $a 贈閱
653 0 $a 顧客－公司認同
653 0 $a 顧客自願行為
653 0 $a 顧客滿意
653 0 $a 知覺相容性
653 0 $a Customer-Company Identification
653 0 $a Customer Voluntary Behavior
653 0 $a Customer Satisfaction
653 0 $a Perceived Compatibility
700 1 $a 巫喜瑞 $e 指導 $3 3035237
856 4 $u http://134.208.29.93/cgi-bin/cdrfb3/gsweb.cgi?o=dstdcdr&i=ssid=%2289532003%22. $z 電子全文