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Transforming health care = Virginia ...

Kenney, Charles.

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Transforming health care = Virginia Mason Medical Center's pursuit of the perfect patient experience /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Transforming health care/ Charles Kenney ; foreword by Donald M. Berwick.
Reminder of title:	Virginia Mason Medical Center's pursuit of the perfect patient experience /
Author:	Kenney, Charles.
other author:	Berwick, Donald M.
Published:	Boca Raton :CRC Press, : c2010.,
Description:	1 online resource (xxii, 223 p.)
[NT 15003449]:	1. A new idea -- 2. Journey to Japan -- 3. The blue yarn -- 4. Safety crusade -- 5. Ambulatory care breakthrough -- 6. Transforming procedural care -- 7. Transforming inpatient care -- 8. Better, faster, more affordable -- 9. Management method -- 10. The journey continues.
Subject:	Health services administration - United States. -
Online resource:	http://www.crcnetbase.com/isbn/9781563273759
ISBN:	9781439863091 (electronic bk.)

Transforming health care = Virginia Mason Medical Center's pursuit of the perfect patient experience /
Kenney, Charles.

Transforming health careVirginia Mason Medical Center's pursuit of the perfect patient experience /[electronic resource] :Charles Kenney ; foreword by Donald M. Berwick. - Boca Raton :CRC Press,c2010. - 1 online resource (xxii, 223 p.)

Includes bibliographical references and index.

1. A new idea -- 2. Journey to Japan -- 3. The blue yarn -- 4. Safety crusade -- 5. Ambulatory care breakthrough -- 6. Transforming procedural care -- 7. Transforming inpatient care -- 8. Better, faster, more affordable -- 9. Management method -- 10. The journey continues.

"A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.

ISBN: 9781439863091 (electronic bk.)Subjects--Corporate Names:

2017937
Virginia Mason Medical Center.
Subjects--Topical Terms:

833941
Health services administration
--United States.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: RA971 / .K4393 2010eb

Dewey Class. No.: 362.12068

National Library of Medicine Call No.: 2010 N-045

Transforming health care = Virginia Mason Medical Center's pursuit of the perfect patient experience /
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245 1 0 $a Transforming health care $h [electronic resource] : $b Virginia Mason Medical Center's pursuit of the perfect patient experience / $c Charles Kenney ; foreword by Donald M. Berwick.
260 $a Boca Raton : $b CRC Press, $c c2010.
300 $a 1 online resource (xxii, 223 p.)
504 $a Includes bibliographical references and index.
505 0 $a 1. A new idea -- 2. Journey to Japan -- 3. The blue yarn -- 4. Safety crusade -- 5. Ambulatory care breakthrough -- 6. Transforming procedural care -- 7. Transforming inpatient care -- 8. Better, faster, more affordable -- 9. Management method -- 10. The journey continues.
520 $a "A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.
588 $a Description based on print version record.
610 2 0 $a Virginia Mason Medical Center. $3 2017937
650 0 $a Health services administration $z United States. $3 833941
650 0 $a Health facilities $x Administration $x Standards $z United States. $3 2017939
650 0 $a Medical care $z United States. $3 531789
650 1 2 $a Health Facility Administration $z Washington. $3 2017940
650 2 2 $a Cost Control $x methods $z Washington. $3 2017941
650 2 2 $a Delivery of Health Care $x organization & administration $z Washington. $3 2017942
650 2 2 $a Efficiency, Organizational $z Washington. $3 2017943
650 2 2 $a Patient Satisfaction $z Washington. $3 2017944
650 2 2 $a Quality Assurance, Health Care $x methods $z Washington. $3 2017945
655 4 $a Electronic books. $2 lcsh $3 542853
700 1 $a Berwick, Donald M. $3 2017938
856 4 0 $u http://www.crcnetbase.com/isbn/9781563273759