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Complaint speech acts in American En...

Majam-Finch, Danielle Zamora.

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Complaint speech acts in American English: An ESL curricular unit.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Complaint speech acts in American English: An ESL curricular unit./
Author:	Majam-Finch, Danielle Zamora.
Description:	51 p.
Notes:	Source: Masters Abstracts International, Volume: 42-01, page: 0051.
Contained By:	Masters Abstracts International42-01.
Subject:	Speech Communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1414950

Complaint speech acts in American English: An ESL curricular unit.
Majam-Finch, Danielle Zamora.

Complaint speech acts in American English: An ESL curricular unit. - 51 p.

Source: Masters Abstracts International, Volume: 42-01, page: 0051.

Thesis (M.A.)--California State University, Dominguez Hills, 2003.

The delicate nature of making a complaint requires the consideration of cultural values as well as the insight of socially acceptable responses. Recent studies by discourse linguists D. Boxer, E. Hatch, and E. Schaefer suggest that there are specific complaint components in American English that make these speech events successful. Non-native speakers who live in North America are at a disadvantage if they are not acquainted with the appropriate means of making a complaint in American English. This paper presents a curricular unit based on teaching the speech event of complaints in American English to adult students of English as a Second Language (ESL). It is divided into three parts: an overview of complaints in American English with its basic schematic structure, a discussion of the importance of teaching this speech event to ESL students, and a description of specific techniques and activities geared towards teaching complaints.Subjects--Topical Terms:

1017408
Speech Communication.

Complaint speech acts in American English: An ESL curricular unit.
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008 130614s2003 eng d
035 $a (UnM)AAI1414950
035 $a AAI1414950
040 $a UnM $c UnM
100 1 $a Majam-Finch, Danielle Zamora. $3 1951867
245 1 0 $a Complaint speech acts in American English: An ESL curricular unit.
300 $a 51 p.
500 $a Source: Masters Abstracts International, Volume: 42-01, page: 0051.
500 $a Adviser: Vanessa E. Wenzell.
502 $a Thesis (M.A.)--California State University, Dominguez Hills, 2003.
520 $a The delicate nature of making a complaint requires the consideration of cultural values as well as the insight of socially acceptable responses. Recent studies by discourse linguists D. Boxer, E. Hatch, and E. Schaefer suggest that there are specific complaint components in American English that make these speech events successful. Non-native speakers who live in North America are at a disadvantage if they are not acquainted with the appropriate means of making a complaint in American English. This paper presents a curricular unit based on teaching the speech event of complaints in American English to adult students of English as a Second Language (ESL). It is divided into three parts: an overview of complaints in American English with its basic schematic structure, a discussion of the importance of teaching this speech event to ESL students, and a description of specific techniques and activities geared towards teaching complaints.
590 $a School code: 0582.
650 4 $a Speech Communication. $3 1017408
650 4 $a Language, Linguistics. $3 1018079
650 4 $a Language, Modern. $3 1018098
690 $a 0459
690 $a 0290
690 $a 0291
710 2 0 $a California State University, Dominguez Hills. $3 1017917
773 0 $t Masters Abstracts International $g 42-01.
790 1 0 $a Wenzell, Vanessa E., $e advisor
790 $a 0582
791 $a M.A.
792 $a 2003
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1414950