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A study of student satisfaction in s...

Moret, Lanette.

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A study of student satisfaction in selected online and face-to-face college of business courses at a Southeastern United States university.

Record Type:	Electronic resources : Monograph/item
Title/Author:	A study of student satisfaction in selected online and face-to-face college of business courses at a Southeastern United States university./
Author:	Moret, Lanette.
Description:	125 p.
Notes:	Source: Dissertation Abstracts International, Volume: 65-01, Section: A, page: 0089.
Contained By:	Dissertation Abstracts International65-01A.
Subject:	Education, Higher. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3120276

A study of student satisfaction in selected online and face-to-face college of business courses at a Southeastern United States university.
Moret, Lanette.

A study of student satisfaction in selected online and face-to-face college of business courses at a Southeastern United States university. - 125 p.

Source: Dissertation Abstracts International, Volume: 65-01, Section: A, page: 0089.

Thesis (Ed.D.)--East Carolina University, 2004.

This study was designed to examine undergraduate and graduate student satisfaction levels with selected online and face-to-face business courses. One hundred and eighty undergraduate and graduate students enrolled in selected business courses in one department in a college of business at a university located in the Southeastern United States comprised the population for this study. The students or participants were enrolled in one of nine selected online and face-to-face business courses taught by three instructors during the fall 2003 semester.Subjects--Topical Terms:

543175
Education, Higher.

A study of student satisfaction in selected online and face-to-face college of business courses at a Southeastern United States university.
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100 1 $a Moret, Lanette. $3 1951466
245 1 2 $a A study of student satisfaction in selected online and face-to-face college of business courses at a Southeastern United States university.
300 $a 125 p.
500 $a Source: Dissertation Abstracts International, Volume: 65-01, Section: A, page: 0089.
500 $a Director: Richard R. Eakin.
502 $a Thesis (Ed.D.)--East Carolina University, 2004.
520 $a This study was designed to examine undergraduate and graduate student satisfaction levels with selected online and face-to-face business courses. One hundred and eighty undergraduate and graduate students enrolled in selected business courses in one department in a college of business at a university located in the Southeastern United States comprised the population for this study. The students or participants were enrolled in one of nine selected online and face-to-face business courses taught by three instructors during the fall 2003 semester.
520 $a A survey was developed using the five dimensions of service quality. These dimensions were used as organizational categories for the items on the researcher-developed Student Satisfaction Survey. The instrument was deemed valid by a panel of experts and tested for reliability using students enrolled in two education courses, one online section and one face-to-face section. Then, the participants in the selected business courses were asked to complete the survey electronically at the end of the fall 2003 semester.
520 $a The findings were based on quantitative data collected from 118 useable surveys completed by students from the selected business courses. An analysis of the data indicated that students were just as satisfied with the instruction received in the online courses as in the face-to-face courses and that there was no difference in the level of student satisfaction expressed by graduate and undergraduate students relative to the instruction received in the online or face-to-face courses. However, there were significant differences in the level of student satisfaction when both student classification (graduate or undergraduate) and instructional delivery method (online or face-to-face) were considered.
520 $a Overall, students seem to be satisfied with online instruction. However, institutions and instructors must be attentive to the issues related to student satisfaction. Additional studies related to student satisfaction are warranted and would greatly add to the literature available.
590 $a School code: 0600.
650 4 $a Education, Higher. $3 543175
650 4 $a Education, Technology. $3 1017498
650 4 $a Education, Business. $3 1017515
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710 2 0 $a East Carolina University. $3 1019505
773 0 $t Dissertation Abstracts International $g 65-01A.
790 1 0 $a Eakin, Richard R., $e advisor
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791 $a Ed.D.
792 $a 2004
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3120276