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Reexamining information systems succ...

Avital, Michel.

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Reexamining information systems success through the appreciative inquiry lens: What information technology professionals know.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Reexamining information systems success through the appreciative inquiry lens: What information technology professionals know./
作者:	Avital, Michel.
面頁冊數:	161 p.
附註:	Source: Dissertation Abstracts International, Volume: 63-05, Section: A, page: 1898.
Contained By:	Dissertation Abstracts International63-05A.
標題:	Business Administration, Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3052269
ISBN:	0493666540

Reexamining information systems success through the appreciative inquiry lens: What information technology professionals know.
Avital, Michel.

Reexamining information systems success through the appreciative inquiry lens: What information technology professionals know. - 161 p.

Source: Dissertation Abstracts International, Volume: 63-05, Section: A, page: 1898.

Thesis (Ph.D.)--Case Western Reserve University, 2002.

In this study, I apply the principles of appreciative inquiry to enhance our understanding of the organizational environment, management practices, and sociocognitive determinants that pave the way to successful information systems projects. The primary objective of the study is to reveal new insights that illuminate our understanding about the quiddities of information systems projects success and enhance the design and development of successful information systems. In contrast to the mainstream literature, I explicitly chose to explore what actually leads to successful projects rather than to prescribe failure prevention tactics.

ISBN: 0493666540Subjects--Topical Terms:

626628
Business Administration, Management.

Reexamining information systems success through the appreciative inquiry lens: What information technology professionals know.
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245 1 0 $a Reexamining information systems success through the appreciative inquiry lens: What information technology professionals know.
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500 $a Source: Dissertation Abstracts International, Volume: 63-05, Section: A, page: 1898.
500 $a Adviser: Richard J. Boland, Jr.
502 $a Thesis (Ph.D.)--Case Western Reserve University, 2002.
520 $a In this study, I apply the principles of appreciative inquiry to enhance our understanding of the organizational environment, management practices, and sociocognitive determinants that pave the way to successful information systems projects. The primary objective of the study is to reveal new insights that illuminate our understanding about the quiddities of information systems projects success and enhance the design and development of successful information systems. In contrast to the mainstream literature, I explicitly chose to explore what actually leads to successful projects rather than to prescribe failure prevention tactics.
520 $a In a series of 31 interviews and seven focus groups, IT professional at various ranks and organizations participated in accelerated appreciative inquiry sessions to explore and discuss their experience in successful information systems projects. The appreciative inquiry sessions provided rich insight into personal and organizational capacities that enable and drive successful information systems projects. It yielded a diverse set of critical success factors that included both the tried-and-true and a subset of new success factors. The crucial impact of <italic>positive affect</italic> among IT professionals on overall project success was the most dominant among the newly emerged success factors. This conclusion holds whether success is defined as narrowly as completing the project as planned, or as widely as contributing value to the organization. Furthermore, a traditional survey of 123 IT professionals, who did not go through appreciative inquiry, provided an empirical measure of success, and confirmed the significant impact of positive affect on overall project success.
520 $a This finding has an immediate application for the way in which information systems projects should be run and managed. The study suggests that IT organizations need to pay careful attention to enhancing positive affect among those who are entrusted to design, build and maintain information systems. Finally, the study demonstrates how appreciative inquiry can contribute to our research agenda—it provides an affirmative perspective that reveals the significance of the individual in determining success of organizational outcome and opens up a more complete image of reality that represents a larger array of possibilities.
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