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An examination of the content, metho...

Civiello, Catherine Marie Bobby.

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An examination of the content, methodology, and effectiveness of first-line manager orientation programs in nonprofit hospitals.

Record Type:	Electronic resources : Monograph/item
Title/Author:	An examination of the content, methodology, and effectiveness of first-line manager orientation programs in nonprofit hospitals./
Author:	Civiello, Catherine Marie Bobby.
Description:	207 p.
Notes:	Source: Dissertation Abstracts International, Volume: 63-09, Section: B, page: 4107.
Contained By:	Dissertation Abstracts International63-09B.
Subject:	Health Sciences, Education. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3064901
ISBN:	9780493845661

An examination of the content, methodology, and effectiveness of first-line manager orientation programs in nonprofit hospitals.
Civiello, Catherine Marie Bobby.

An examination of the content, methodology, and effectiveness of first-line manager orientation programs in nonprofit hospitals. - 207 p.

Source: Dissertation Abstracts International, Volume: 63-09, Section: B, page: 4107.

Thesis (Ph.D.)--The Pennsylvania State University, 2002.

There is a paucity of research in the literature related to the orientation of first-line managers in the hospital setting. Increased pressure for cost containment, intense competition, proliferating government regulations, and workforce shortages are impacting the types of skills needed by all first-line managers in the hospital setting. A rising demand for productivity at all levels of an organization will drive the need to streamline processes and better evaluate the investment made on managerial training.

ISBN: 9780493845661Subjects--Topical Terms:

1017921
Health Sciences, Education.

An examination of the content, methodology, and effectiveness of first-line manager orientation programs in nonprofit hospitals.
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100 1 $a Civiello, Catherine Marie Bobby. $3 1919763
245 1 3 $a An examination of the content, methodology, and effectiveness of first-line manager orientation programs in nonprofit hospitals.
300 $a 207 p.
500 $a Source: Dissertation Abstracts International, Volume: 63-09, Section: B, page: 4107.
500 $a Adviser: Judith Kolb.
502 $a Thesis (Ph.D.)--The Pennsylvania State University, 2002.
520 $a There is a paucity of research in the literature related to the orientation of first-line managers in the hospital setting. Increased pressure for cost containment, intense competition, proliferating government regulations, and workforce shortages are impacting the types of skills needed by all first-line managers in the hospital setting. A rising demand for productivity at all levels of an organization will drive the need to streamline processes and better evaluate the investment made on managerial training.
520 $a This study's purpose was to examine the presence of formal and informal first-line management orientation programs in nonprofit, general Pennsylvania hospitals. Human Resource Development (HRD) professionals representing 112 nonprofit, general Pennsylvania hospitals completed written questionnaires and answered questions during contact by phone concerning management orientation in their organization. Information regarding factors influencing the presence of formal orientation programs, the content and methodology used to provide such orientations, and outcomes associated with these programs was gathered and analyzed.
520 $a Twenty core managerial skill areas and ten training methodologies were identified from the literature. Using a five-point Likert-type scale, participants rated each according to time spent in or priority to learn during the orientation period. Responses were requested separately for nursing, clinical, and support service department managers. Participants also answered short-answer questions about methods of program evaluation, and projected changes in content and methods for the near future.
520 $a All 20 managerial skill categories were identified as important enough to spend some time on during the orientation period. This finding was consistent, regardless of the type of department managed or the formality of the orientation program. Technical skills (such as financial management and staff development) were found to be the highest orientation priority, while strategic skills (self-management and strategic thinking) were found to be the lowest for the first-line managers in this study.
520 $a The findings indicated that new first-line managers spend most of their orientation learning through on-the job training, planned or unplanned. Coaching by peers and structural networks were identified as the most frequent means by which this training was accomplished. The findings also indicated that HRD professionals working in hospitals with a formal or planned management orientation program tended to rate those programs as more effective than did those working in hospitals with informal programs.
520 $a Short-answer responses indicated program satisfaction surveys and performance evaluations as the primary methods of program evaluation. Human resource and financial management skills were projected to be crucial managerial skills over the next few years. A continuing formalization of orientation programs, coupled with increasing computerization of content, was reported.
520 $a There does not yet appear to be one 'best' approach to the content or methodology associated with management orientation programming. Skill acquisition accounts for a portion of what managers must achieve when entering the management role. The socialization aspects of the orientation process are also vitally important. A combination of both planned and experiential learning, guided by mentors, appears to have emerged as the best equation for how to accomplish orientation for first-line managers in the hospital setting.
590 $a School code: 0176.
650 4 $a Health Sciences, Education. $3 1017921
650 4 $a Education, Business. $3 1017515
650 4 $a Health Sciences, Health Care Management. $3 1017922
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690 $a 0688
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710 2 0 $a The Pennsylvania State University. $3 699896
773 0 $t Dissertation Abstracts International $g 63-09B.
790 1 0 $a Kolb, Judith, $e advisor
790 $a 0176
791 $a Ph.D.
792 $a 2002
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3064901