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A mixed-method study using social ne...

Birk, Sandra M.

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A mixed-method study using social network analysis to identify an organization's knowledge capabilities and communication paths.

Record Type:	Electronic resources : Monograph/item
Title/Author:	A mixed-method study using social network analysis to identify an organization's knowledge capabilities and communication paths./
Author:	Birk, Sandra M.
Description:	210 p.
Notes:	Source: Dissertation Abstracts International, Volume: 66-06, Section: A, page: 2065.
Contained By:	Dissertation Abstracts International66-06A.
Subject:	Education, Adult and Continuing. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3178900
ISBN:	9780542192036

A mixed-method study using social network analysis to identify an organization's knowledge capabilities and communication paths.
Birk, Sandra M.

A mixed-method study using social network analysis to identify an organization's knowledge capabilities and communication paths. - 210 p.

Source: Dissertation Abstracts International, Volume: 66-06, Section: A, page: 2065.

Thesis (Ph.D.)--University of Idaho, 2005.

Social network analysis (SNA) was used to discover expertise and connections between individuals and sources of expertise for an expanding business initiative within a large R&D government laboratory. The study employed an explanatory mixed methodology. Findings indicated technical discipline, project and organizational affiliation, proximity, and relationships established outside the project are primary determinants to select expert sources. The study concludes that SNA is an effective tool to characterize expertise and is especially useful for projects when individuals are not from the same organizational department. Additionally, follow on interviews with team members that allow explanation and validation of data are mandatory to ensure results are not misinterpreted. The study contributes to calls in literature for new practices to recognize knowledge and make it more visible. The study contributes to business management by providing a tool for managers to obtain quantitative data for retention and hiring, and development and deployment of employees.

ISBN: 9780542192036Subjects--Topical Terms:

626632
Education, Adult and Continuing.

A mixed-method study using social network analysis to identify an organization's knowledge capabilities and communication paths.
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245 1 2 $a A mixed-method study using social network analysis to identify an organization's knowledge capabilities and communication paths.
300 $a 210 p.
500 $a Source: Dissertation Abstracts International, Volume: 66-06, Section: A, page: 2065.
500 $a Major Professor: Michael E. Tomlin.
502 $a Thesis (Ph.D.)--University of Idaho, 2005.
520 $a Social network analysis (SNA) was used to discover expertise and connections between individuals and sources of expertise for an expanding business initiative within a large R&D government laboratory. The study employed an explanatory mixed methodology. Findings indicated technical discipline, project and organizational affiliation, proximity, and relationships established outside the project are primary determinants to select expert sources. The study concludes that SNA is an effective tool to characterize expertise and is especially useful for projects when individuals are not from the same organizational department. Additionally, follow on interviews with team members that allow explanation and validation of data are mandatory to ensure results are not misinterpreted. The study contributes to calls in literature for new practices to recognize knowledge and make it more visible. The study contributes to business management by providing a tool for managers to obtain quantitative data for retention and hiring, and development and deployment of employees.
590 $a School code: 0089.
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650 4 $a Education, Business. $3 1017515
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