東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

A study on factors causing certain c...

Smith-Gaston, Linda Ann.

Linked to FindBook

Google Book

Amazon

博客來

A study on factors causing certain consumers to be underserved in auto insurance.

Record Type:	Electronic resources : Monograph/item
Title/Author:	A study on factors causing certain consumers to be underserved in auto insurance./
Author:	Smith-Gaston, Linda Ann.
Description:	114 p.
Notes:	Source: Dissertation Abstracts International, Volume: 63-10, Section: B, page: 4644.
Contained By:	Dissertation Abstracts International63-10B.
Subject:	Home Economics. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3066083
ISBN:	0493859063

A study on factors causing certain consumers to be underserved in auto insurance.
Smith-Gaston, Linda Ann.

A study on factors causing certain consumers to be underserved in auto insurance. - 114 p.

Source: Dissertation Abstracts International, Volume: 63-10, Section: B, page: 4644.

Thesis (Ed.D.)--Pepperdine University, 2002.

A number of Los Angeles County communities are underserved by the auto insurance industry as reported by the California Department of Insurance. This means that many drivers go uninsured or underinsured. Most of these drivers are low-income and are predominantly African-American and Latino. As a public policy issue, there was a need to examine why certain consumers are underserved, and to suggest ways to address this issue.

ISBN: 0493859063Subjects--Topical Terms:

1019236
Home Economics.

A study on factors causing certain consumers to be underserved in auto insurance.
LDR:03125nmm 2200337 4500 001 1814053
005 20060511113453.5
008 130610s2002 eng d
020 $a 0493859063
035 $a (UnM)AAI3066083
035 $a AAI3066083
040 $a UnM $c UnM
100 1 $a Smith-Gaston, Linda Ann. $3 1903533
245 1 2 $a A study on factors causing certain consumers to be underserved in auto insurance.
300 $a 114 p.
500 $a Source: Dissertation Abstracts International, Volume: 63-10, Section: B, page: 4644.
500 $a Chair: June Schmieder-Ramirez.
502 $a Thesis (Ed.D.)--Pepperdine University, 2002.
520 $a A number of Los Angeles County communities are underserved by the auto insurance industry as reported by the California Department of Insurance. This means that many drivers go uninsured or underinsured. Most of these drivers are low-income and are predominantly African-American and Latino. As a public policy issue, there was a need to examine why certain consumers are underserved, and to suggest ways to address this issue.
520 $a The purpose of this study was to measure the level of consumer knowledge about auto insurance in the underserved community, and to assess the role insurance companies play that affects the underserved community. Two surveys served as data gathering instruments for this descriptive study.
520 $a The first, a survey of consumer knowledge about auto insurance, was administered to the underserved community and to the general population. The instrument was designed to elicit respondents' demographic background and to measure the level of their knowledge about auto insurance. This survey's analysis unit was an individual participating in a job training program located in either an underserved community or in an area outside of the underserved community, referred to as the general population. The survey's population consisted of 100 participants, 50 in a program located in an underserved community, and 50 in a program located in the general population area. Survey items were identified and developed based upon a literature review in the areas of demographics and consumer education and literacy.
520 $a The analysis unit for the second survey was an auto insurance company Chief Executive Officer (CEO). The population of this survey was five CEOs of major insurance companies selling auto insurance. The survey instrument was designed to obtain information about those auto insurance companies' programs and services directed toward the underserved community and the general population.
520 $a The recommendations based upon the findings of this study can assist the California Department of Insurance and other stakeholders involved in public policy to effectively address the issue of the underserved in auto insurance.
590 $a School code: 6009.
650 4 $a Home Economics. $3 1019236
650 4 $a Sociology, Individual and Family Studies. $3 626655
650 4 $a Business Administration, Marketing. $3 1017573
690 $a 0386
690 $a 0628
690 $a 0338
710 2 0 $a Pepperdine University. $3 1020164
773 0 $t Dissertation Abstracts International $g 63-10B.
790 1 0 $a Schmieder-Ramirez, June, $e advisor
790 $a 6009
791 $a Ed.D.
792 $a 2002
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3066083