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Soft Total Quality Management and Or...

Yeh, Chiung-Wen.

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Soft Total Quality Management and Organization Sustainability: National Culture Implications.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Soft Total Quality Management and Organization Sustainability: National Culture Implications./
Author:	Yeh, Chiung-Wen.
Description:	137 p.
Notes:	Source: Dissertation Abstracts International, Volume: 72-11, Section: A, page: .
Contained By:	Dissertation Abstracts International72-11A.
Subject:	Business Administration, Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3471402
ISBN:	9781124842882

Soft Total Quality Management and Organization Sustainability: National Culture Implications.
Yeh, Chiung-Wen.

Soft Total Quality Management and Organization Sustainability: National Culture Implications. - 137 p.

Source: Dissertation Abstracts International, Volume: 72-11, Section: A, page: .

Thesis (Ph.D.)--Benedictine University, 2011.

Like Darwin's theory of evolution suggests, the world is continuously changing. It is essential for organizations to inquire about new techniques to survive in this changing environment. A new stage of TQM, soft TQM, is supplied in this research as one approach to assist organizations in maintaining a competitive advantage. This study examines the statements of soft TQM and its relationship to an organization's sustainability and explores differences in soft TQM execution in different cultures. The samples were recruited from American, Japanese, and Taiwanese companies. A total of 207 volunteers participated in this survey. Results identified the statements for soft TQM and indicated that soft TQM constructs have statistically significant correlation with an organization's sustainability. In addition, some soft TQM practices have significant differences in American, Japanese and Taiwanese organization culture. Extending these findings to organization development, first, this study provides a whole picture for the soft side of TQM; second, it presents an empirically cross-cultural comparison of soft TQM implementation, which indicated strengths and weaknesses for different organizational cultures; third, it generates an instrument for soft TQM measurement; lastly, it offers executable behavior for soft TQM.

ISBN: 9781124842882Subjects--Topical Terms:

626628
Business Administration, Management.

Soft Total Quality Management and Organization Sustainability: National Culture Implications.
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245 1 0 $a Soft Total Quality Management and Organization Sustainability: National Culture Implications.
300 $a 137 p.
500 $a Source: Dissertation Abstracts International, Volume: 72-11, Section: A, page: .
500 $a Adviser: Therese Yaeger.
502 $a Thesis (Ph.D.)--Benedictine University, 2011.
520 $a Like Darwin's theory of evolution suggests, the world is continuously changing. It is essential for organizations to inquire about new techniques to survive in this changing environment. A new stage of TQM, soft TQM, is supplied in this research as one approach to assist organizations in maintaining a competitive advantage. This study examines the statements of soft TQM and its relationship to an organization's sustainability and explores differences in soft TQM execution in different cultures. The samples were recruited from American, Japanese, and Taiwanese companies. A total of 207 volunteers participated in this survey. Results identified the statements for soft TQM and indicated that soft TQM constructs have statistically significant correlation with an organization's sustainability. In addition, some soft TQM practices have significant differences in American, Japanese and Taiwanese organization culture. Extending these findings to organization development, first, this study provides a whole picture for the soft side of TQM; second, it presents an empirically cross-cultural comparison of soft TQM implementation, which indicated strengths and weaknesses for different organizational cultures; third, it generates an instrument for soft TQM measurement; lastly, it offers executable behavior for soft TQM.
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856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3471402