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An investigation of task, process, a...

Hamm-Kerwin, Shannon M.

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An investigation of task, process, and relationship conflict in sport organizations.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	An investigation of task, process, and relationship conflict in sport organizations./
Author:	Hamm-Kerwin, Shannon M.
Description:	209 p.
Notes:	Source: Dissertation Abstracts International, Volume: 72-07, Section: A, page: .
Contained By:	Dissertation Abstracts International72-07A.
Subject:	Business Administration, Sports Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=NR73352
ISBN:	9780494733523

An investigation of task, process, and relationship conflict in sport organizations.
Hamm-Kerwin, Shannon M.

An investigation of task, process, and relationship conflict in sport organizations. - 209 p.

Source: Dissertation Abstracts International, Volume: 72-07, Section: A, page: .

Thesis (Ph.D.)--The University of Western Ontario (Canada), 2010.

The purpose of this dissertation was to provide a comprehensive examination of the nature and impact of intragroup conflict in sport organizations. To achieve this purpose, this document is comprised of three separate studies.

ISBN: 9780494733523Subjects--Topical Terms:

1669318
Business Administration, Sports Management.

An investigation of task, process, and relationship conflict in sport organizations.
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100 1 $a Hamm-Kerwin, Shannon M. $3 1681712
245 1 3 $a An investigation of task, process, and relationship conflict in sport organizations.
300 $a 209 p.
500 $a Source: Dissertation Abstracts International, Volume: 72-07, Section: A, page: .
502 $a Thesis (Ph.D.)--The University of Western Ontario (Canada), 2010.
520 $a The purpose of this dissertation was to provide a comprehensive examination of the nature and impact of intragroup conflict in sport organizations. To achieve this purpose, this document is comprised of three separate studies.
520 $a The purpose of Study 1 was to examine the nature of intragroup conflict in nonprofit sport boards, and its impact on perceived decision quality, board member satisfaction, and commitment to the board. Seventy-four provincial sport organization (PSO) board members were surveyed. The results indicate that task, process, and relationship conflict were negatively related to decision quality, satisfaction, and commitment, and relationship conflict was the most influential variable on all three outcomes. The mediating effect of relationship conflict on the task and process conflict to outcomes associations was also uncovered.
520 $a As an in-depth follow-up to Study 1, the purpose of Study 2 was to uncover board member perceptions of different types of conflict, identify latent conditions that influence the likelihood of conflict, and examine the impact of conflict within non-profit boards of directors. Semi-structured interviews were conducted with 20 PSO board members drawn from the sample of participants in Study 1. Of the 20 participants, eight had previously rated relatively high levels of conflict and 12 rated relatively low levels of conflict within their boards. The findings indicate that participants perceived task, process, and relationship conflict within their boards, and that the latent conditions and impact of conflict differed by conflict type. In particular, diversity, leadership, formalization, complexity of decisions, and escalating conflict were described as having differential influence on task, process, and relationship conflict. Further, both functional and dysfunctional impacts of conflict on decision quality and individual outcomes were revealed, and a number of participants discussed the influence of substantive task and process conflict on outcomes as being mediated by personal relationship conflict.
520 $a Finally, the purpose of Study 3 was to explore factors that moderate the association between substantive task and process conflict and personal relationship conflict within Canadian intercollegiate athletic departments. The sample population was administrative office personnel (e.g., directors, managers, and support staff). Based on previous research and the tenets of Affective Events Theory (Weiss & Cropanzano, 1996), task participation, trust, cohesion, value dissimilarity, and negative affect were proposed to moderate the strength of substantive conflict triggering personal conflict. To test the hypotheses, multiple hierarchical regressions were run. Results indicate a significant moderating effect of trust (p < .01) and value dissimilarity (p < .01) on the task conflict to relationship conflict association, and a similar effect of value dissimilarity (p < .01) on the process conflict to relationship conflict association. Further, cohesion had a significant (p < .10), albeit marginal, moderating effect on task conflict escalating into relationship conflict.
520 $a Each study contributed to knowledge regarding the nature and impact of conflict in Canadian sport organizations. Practical implications for sport managers are presented in the summary of the dissertation, and recommendations for future research are also provided.
520 $a KEY WORDS: intragroup conflict, antecedents, triggering effect, sport organizations, Canadian sport system
590 $a School code: 0784.
650 4 $a Business Administration, Sports Management. $3 1669318
650 4 $a Business Administration, Management. $3 626628
690 $a 0430
690 $a 0454
710 2 $a The University of Western Ontario (Canada). $3 1017622
773 0 $t Dissertation Abstracts International $g 72-07A.
790 $a 0784
791 $a Ph.D.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=NR73352