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University staff perspectives on cha...

Tsang-Kosma, Winnie W.

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University staff perspectives on change management strategies in Student Information System adoption.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	University staff perspectives on change management strategies in Student Information System adoption./
Author:	Tsang-Kosma, Winnie W.
Description:	344 p.
Notes:	Source: Dissertation Abstracts International, Volume: 71-06, Section: A, page: 1872.
Contained By:	Dissertation Abstracts International71-06A.
Subject:	Information Technology. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3411035
ISBN:	9781124047386

University staff perspectives on change management strategies in Student Information System adoption.
Tsang-Kosma, Winnie W.

University staff perspectives on change management strategies in Student Information System adoption. - 344 p.

Source: Dissertation Abstracts International, Volume: 71-06, Section: A, page: 1872.

Thesis (Ph.D.)--Georgia State University, 2010.

The process of information technology adoption and use is critical to deriving benefits of information technology. Thus, one of the most challenging issues in information systems research is to understand how people have experienced the adoption process that may lead to insights to why they accept or reject the information technology (Davis, Bagozzi, & Warshaw, 1989). There are many factors affecting the adoption process of information technology innovations within an organization. To ensure successful adoption of information technology innovations, organizations develop a planned approach to change and employ change management strategies such as communication, training, and functional users support groups to serve as leverage for the adoption.

ISBN: 9781124047386Subjects--Topical Terms:

1030799
Information Technology.

University staff perspectives on change management strategies in Student Information System adoption.
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100 1 $a Tsang-Kosma, Winnie W. $3 1681640
245 1 0 $a University staff perspectives on change management strategies in Student Information System adoption.
300 $a 344 p.
500 $a Source: Dissertation Abstracts International, Volume: 71-06, Section: A, page: 1872.
500 $a Adviser: Mary B. Shoffner.
502 $a Thesis (Ph.D.)--Georgia State University, 2010.
520 $a The process of information technology adoption and use is critical to deriving benefits of information technology. Thus, one of the most challenging issues in information systems research is to understand how people have experienced the adoption process that may lead to insights to why they accept or reject the information technology (Davis, Bagozzi, & Warshaw, 1989). There are many factors affecting the adoption process of information technology innovations within an organization. To ensure successful adoption of information technology innovations, organizations develop a planned approach to change and employ change management strategies such as communication, training, and functional users support groups to serve as leverage for the adoption.
520 $a The purpose of this study informed by phenomenological perspectives was to better understand the lived experiences of university staff in the Student Information System (SIS) adoption process. By following Moustakas' (1994) four primary steps in phenomenological research and his systematic approach, the inductive data analysis process assists in revealing the essence of Big University (Big U) (pseudonym) staff's lived experiences of the change management strategies put in place for the SIS adopting process via long, in-depth interview sessions.
520 $a The 24 participants were grouped by criteria profiles with the textural descriptions clustered by the ten emergent themes. Structural descriptions for each participant were developed based on the textural descriptions. The validated textural and structural descriptions were then used to develop the composite textural-structural descriptions. The composite textural-structural description for each criteria profile integrated the experiences of all the individual participants within the criteria profile. The validated composite textural-structural descriptions were then used to develop the synthesis textural-structural descriptions to reveal the universal experiences of all the participants. Thus, this study provided a detailed account of the Big U staff's experiences which revealed how the change management strategies informed their decision in adopting and using the SIS.
520 $a The universal experiences indicated that the success of the Big U SIS adoption and use after the initial SIS implementation was greatly enhanced by these planned change efforts. Thus, Big U upper administration declared the success of the SIS implementation when the project was completed on time and under budget. However, while the universal experiences reflected the success of the initial SIS adoption and use due to the planned changed efforts, a very different picture emerged for the SIS post-implementation for unit functions on-going support.
590 $a School code: 0079.
650 4 $a Information Technology. $3 1030799
650 4 $a Education, Administration. $3 626645
650 4 $a Education, Technology of. $3 1018012
650 4 $a Education, Higher. $3 543175
690 $a 0489
690 $a 0514
690 $a 0710
690 $a 0745
710 2 $a Georgia State University. $3 1018518
773 0 $t Dissertation Abstracts International $g 71-06A.
790 1 0 $a Shoffner, Mary B., $e advisor
790 $a 0079
791 $a Ph.D.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3411035