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Physician satisfaction and workflow ...

Pisk, Rhonda Marie.

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Physician satisfaction and workflow integration factors associated with electronic medical record implementation in a pediatric hospital.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Physician satisfaction and workflow integration factors associated with electronic medical record implementation in a pediatric hospital./
Author:	Pisk, Rhonda Marie.
Description:	90 p.
Notes:	Source: Masters Abstracts International, Volume: 49-01, page: 0353.
Contained By:	Masters Abstracts International49-01.
Subject:	Information Technology. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1481205
ISBN:	9781124223339

Physician satisfaction and workflow integration factors associated with electronic medical record implementation in a pediatric hospital.
Pisk, Rhonda Marie.

Physician satisfaction and workflow integration factors associated with electronic medical record implementation in a pediatric hospital. - 90 p.

Source: Masters Abstracts International, Volume: 49-01, page: 0353.

Thesis (M.S.)--University of California, Davis, 2010.

Knowledge about identifiable medical errors contributing to patient harm exists but full utilization of health information technology (HIT) in improving patient safety has not been achieved by pediatric hospitals. One reason cited has been lack of physician satisfaction with HIT. This study examined physician satisfaction with a commercially available electronic medical record (EMR) implementation at a pediatric hospital and proposed strategies for improved satisfaction and workflow integration.

ISBN: 9781124223339Subjects--Topical Terms:

1030799
Information Technology.

Physician satisfaction and workflow integration factors associated with electronic medical record implementation in a pediatric hospital.
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020 $a 9781124223339
035 $a (UMI)AAI1481205
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100 1 $a Pisk, Rhonda Marie. $3 1678302
245 1 0 $a Physician satisfaction and workflow integration factors associated with electronic medical record implementation in a pediatric hospital.
300 $a 90 p.
500 $a Source: Masters Abstracts International, Volume: 49-01, page: 0353.
500 $a Adviser: Peter Yellowlees.
502 $a Thesis (M.S.)--University of California, Davis, 2010.
520 $a Knowledge about identifiable medical errors contributing to patient harm exists but full utilization of health information technology (HIT) in improving patient safety has not been achieved by pediatric hospitals. One reason cited has been lack of physician satisfaction with HIT. This study examined physician satisfaction with a commercially available electronic medical record (EMR) implementation at a pediatric hospital and proposed strategies for improved satisfaction and workflow integration.
520 $a The Information Systems Expectations and Experiences (I-SEE) survey was modified to focus questions on outcomes and workflow impact experiences. Interview questions were selected to elicit beliefs surrounding the system and implementation process. Methodological triangulation was selected to reduce bias and validate results. EMR assessment was completed using the updated DeLone and McClean Information Success (IS) framework and the organizational purpose statement.
520 $a Survey responders averaged 15.9 years experience and represented twenty pediatric specialties (n=36). Interview participants represented nine pediatric specialties and averaged 14.5 years experience (n=15). Reliability analysis of the modified I-SEE indicated excellent internal reliability (alpha=0.91). Overall the decision to change the EMR was understood (75%), however there was mixed support of the change (50%). Generally physicians had no issues adapting to technology change (47%) but indicated decreased job satisfaction (p<0.01). Lack of sufficient IT resources was strongly indicated (67%). Most significantly, 75% felt workflow efficiency declined (p< 0.01), however responses indicated no significant patient safety impact. Three areas identified to be most impacted were: access to patient data (53%, p<0.01), amount of patient-provider interaction time (47%, p<0.01) and amount of time spent entering data (44%, p<0.01). System integration and limited availability of historical data posed care delivery problems. The inability of the EMR to adapt to different care areas was consistently cited. Overall, participants felt the provided training limited their ability to efficiently use the system. EMR implementation failed physician expectations based on both assessments. Outcomes were the only categories not considered a failure.
520 $a These results demonstrate that EMR implementations must address the heterogeneous nature of pediatric workflows and cultural factors impacting physician satisfaction and adoption of EMR systems. If this is not done the value of the implementation is jeopardized.
590 $a School code: 0029.
650 4 $a Information Technology. $3 1030799
650 4 $a Health Sciences, General. $3 1017817
650 4 $a Health Sciences, Health Care Management. $3 1017922
690 $a 0489
690 $a 0566
690 $a 0769
710 2 $a University of California, Davis. $b Health Informatics (formerly Medical Informatics). $3 1677477
773 0 $t Masters Abstracts International $g 49-01.
790 1 0 $a Yellowlees, Peter, $e advisor
790 1 0 $a Odor, Alberto $e committee member
790 1 0 $a Muller, Mary $e committee member
790 $a 0029
791 $a M.S.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1481205