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Evaluating user participation and us...

Gibbs, Martin D.

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Evaluating user participation and user influence in an enterprise system.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Evaluating user participation and user influence in an enterprise system./
Author:	Gibbs, Martin D.
Description:	172 p.
Notes:	Source: Dissertation Abstracts International, Volume: 71-11, Section: B, page: .
Contained By:	Dissertation Abstracts International71-11B.
Subject:	Information Technology. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3423945
ISBN:	9781124256030

Evaluating user participation and user influence in an enterprise system.
Gibbs, Martin D.

Evaluating user participation and user influence in an enterprise system. - 172 p.

Source: Dissertation Abstracts International, Volume: 71-11, Section: B, page: .

Thesis (Ph.D.)--Capella University, 2010.

Does user influence have an impact on the data quality of an information systems development project? What decision making should users have? How can users effectively be engaged in the process? What is success? User participation is considered to be a critical success factor for Enterprise Resource Planning (ERP) projects, yet there is little empirical support for such an assertion. Variations in the operationalization of terms and in study methodologies have presented a challenge to research in determining correlations between user participation and system success. An ERP presents unique challenges to an organization given its complexity. It has the power to provide integrated data to organizational decision-makers and aid in better decision making. If the data is corrupted, untimely, or inaccurate, it threatens the strategic standing of the organization. An important question that must be answered is whether user participation in an ERP has any benefit to the resultant information of an ERP. This study approached these questions from a phenomenological standpoint and was able to answer in the affirmative: User participation and user influence have a positive relationship to information satisfaction with human resources (HR) information. The data retrieved from this study is rich and varied and is both empirically sound and accessible to researchers and practitioners.

ISBN: 9781124256030Subjects--Topical Terms:

1030799
Information Technology.

Evaluating user participation and user influence in an enterprise system.
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100 1 $a Gibbs, Martin D. $3 1673051
245 1 0 $a Evaluating user participation and user influence in an enterprise system.
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500 $a Source: Dissertation Abstracts International, Volume: 71-11, Section: B, page: .
500 $a Adviser: Margarita Rovira.
502 $a Thesis (Ph.D.)--Capella University, 2010.
520 $a Does user influence have an impact on the data quality of an information systems development project? What decision making should users have? How can users effectively be engaged in the process? What is success? User participation is considered to be a critical success factor for Enterprise Resource Planning (ERP) projects, yet there is little empirical support for such an assertion. Variations in the operationalization of terms and in study methodologies have presented a challenge to research in determining correlations between user participation and system success. An ERP presents unique challenges to an organization given its complexity. It has the power to provide integrated data to organizational decision-makers and aid in better decision making. If the data is corrupted, untimely, or inaccurate, it threatens the strategic standing of the organization. An important question that must be answered is whether user participation in an ERP has any benefit to the resultant information of an ERP. This study approached these questions from a phenomenological standpoint and was able to answer in the affirmative: User participation and user influence have a positive relationship to information satisfaction with human resources (HR) information. The data retrieved from this study is rich and varied and is both empirically sound and accessible to researchers and practitioners.
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790 1 0 $a Rovira, Margarita, $e advisor
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790 1 0 $a Clayton, Phyllis $e committee member
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