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Does culture matter? Relating interc...

Mao, Yuping.

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Does culture matter? Relating intercultural communication sensitivity to conflict management styles, technology use, and organizational communication satisfaction in multinationals in China.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Does culture matter? Relating intercultural communication sensitivity to conflict management styles, technology use, and organizational communication satisfaction in multinationals in China./
Author:	Mao, Yuping.
Description:	259 p.
Notes:	Source: Dissertation Abstracts International, Volume: 71-11, Section: A, page: .
Contained By:	Dissertation Abstracts International71-11A.
Subject:	Speech Communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3423497
ISBN:	9781124244945

Does culture matter? Relating intercultural communication sensitivity to conflict management styles, technology use, and organizational communication satisfaction in multinationals in China.
Mao, Yuping.

Does culture matter? Relating intercultural communication sensitivity to conflict management styles, technology use, and organizational communication satisfaction in multinationals in China. - 259 p.

Source: Dissertation Abstracts International, Volume: 71-11, Section: A, page: .

Thesis (Ph.D.)--Ohio University, 2010.

Communication is very complex in multinational companies due to the diverse body of employees with different social, cultural, and educational backgrounds. Organizational communication among employees in China branches of multinational companies remains largely unexplored in previous literature. Taking an Asiacentric approach, this study examines the relationships among intercultural sensitivity, organizational communication satisfaction, organizational conflict management, and use of technologies in China branches of multinational companies. This study also compares the organizational communication experiences of Chinese employees with overseas experience and those without overseas experience.

ISBN: 9781124244945Subjects--Topical Terms:

1017408
Speech Communication.

Does culture matter? Relating intercultural communication sensitivity to conflict management styles, technology use, and organizational communication satisfaction in multinationals in China.
LDR:03991nam 2200337 4500 001 1394285
005 20110506085323.5
008 130515s2010 ||||||||||||||||| ||eng d
020 $a 9781124244945
035 $a (UMI)AAI3423497
035 $a AAI3423497
040 $a UMI $c UMI
100 1 $a Mao, Yuping. $3 1672900
245 1 0 $a Does culture matter? Relating intercultural communication sensitivity to conflict management styles, technology use, and organizational communication satisfaction in multinationals in China.
300 $a 259 p.
500 $a Source: Dissertation Abstracts International, Volume: 71-11, Section: A, page: .
500 $a Adviser: Claudia L. Hale.
502 $a Thesis (Ph.D.)--Ohio University, 2010.
520 $a Communication is very complex in multinational companies due to the diverse body of employees with different social, cultural, and educational backgrounds. Organizational communication among employees in China branches of multinational companies remains largely unexplored in previous literature. Taking an Asiacentric approach, this study examines the relationships among intercultural sensitivity, organizational communication satisfaction, organizational conflict management, and use of technologies in China branches of multinational companies. This study also compares the organizational communication experiences of Chinese employees with overseas experience and those without overseas experience.
520 $a An online survey was conducted with Chinese employees of multinational companies. Comparisons were made between those with some degree of overseas living experience and those without any overseas living experience. The survey included the Intercultural Communication Sensitivity Scale (ISS) (Chen & Starosta, 2000), a revised version of the Technology Usage Scale (TUS) (Scott & Timmerman, 2005), the Organizational Communication Conflict Instrument (OCCI) (Putnam & Wilson, 1982), and the Communication Satisfaction Questionnaire (CSQ) (Downs & Hazen, 1977).The following pairs of variables were analyzed using Pearson product moment correlations: intercultural sensitivity and organizational communication satisfaction, intercultural sensitivity and conflict management styles, intercultural sensitivity and use of technologies, organizational communication satisfaction and conflict management styles, organizational communication satisfaction and use of technologies, conflict management styles and use of technologies. Significant correlations were found in the above six pairs of variables and their factors. Overall no significant differences between Chinese employees with overseas experience and those without overseas experience were found in the following key variables: intercultural sensitivity, conflict management styles, organizational communication satisfaction level, and use of technology in organizational communication. Although minor differences existed between those two groups of participants, in general, the two groups revealed similar organizational communication behavior.
520 $a This study is one of very few extant studies that focus on organizational communication in the Chinese context. This study enriches the literature on Asian organizational communication studies, and contributes to the development of the Asiacentric approach. The correlations among the variables identified by this study build the empirical foundation for future research to further develop communication models that include those variables and which will have significant theoretical and practical implications.
590 $a School code: 0167.
650 4 $a Speech Communication. $3 1017408
650 4 $a Sociology, Organizational. $3 1018023
690 $a 0459
690 $a 0703
710 2 $a Ohio University. $b School of Communication Studies. $3 1672901
773 0 $t Dissertation Abstracts International $g 71-11A.
790 1 0 $a Hale, Claudia L., $e advisor
790 1 0 $a James, Anita $e committee member
790 1 0 $a Ledbetter, Andrew M. $e committee member
790 1 0 $a Brooks, Gordon $e committee member
790 $a 0167
791 $a Ph.D.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3423497