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桃園縣汽車駕訓班服務品質對顧客滿意度影響之研究 = = The Inf...

吳承晏

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桃園縣汽車駕訓班服務品質對顧客滿意度影響之研究 = = The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City:Brand Image as a Moderator Variables : 以品牌形象為干擾變項 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	桃園縣汽車駕訓班服務品質對顧客滿意度影響之研究 = / 吳承晏撰
Reminder of title:	The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City:Brand Image as a Moderator Variables : 以品牌形象為干擾變項 /
remainder title:	The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City
Author:	吳承晏
other author:	陳啟斌
Published:	[花蓮縣壽豐鄉] : [國立東華大學企業管理學系碩士在職專班], : 2012[民101],
Description:	11,112面 : 圖,表 ; 30公分
Notes:	校內電子全文開放日期 2013.8.08

桃園縣汽車駕訓班服務品質對顧客滿意度影響之研究 = = The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City:Brand Image as a Moderator Variables : 以品牌形象為干擾變項 /
吳承晏

桃園縣汽車駕訓班服務品質對顧客滿意度影響之研究 = The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City:Brand Image as a Moderator Variables : 以品牌形象為干擾變項 / The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan CityBrand Image as a Moderator Variables吳承晏撰 - 初版 - [花蓮縣壽豐鄉] : [國立東華大學企業管理學系碩士在職專班], 2012[民101] - 11,112面 : 圖,表 ; 30公分

校內電子全文開放日期 2013.8.08

碩士論文-- 國立東華大學企業管理學系碩士在職專班

參考書目:面97-104

贈閱Subjects--Index Terms:

多元回歸

桃園縣汽車駕訓班服務品質對顧客滿意度影響之研究 = = The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City:Brand Image as a Moderator Variables : 以品牌形象為干擾變項 /
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100 1 $a 吳承晏 $e 撰 $3 3035359
245 1 0 $a 桃園縣汽車駕訓班服務品質對顧客滿意度影響之研究 = $b The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City:Brand Image as a Moderator Variables : 以品牌形象為干擾變項 / $c 吳承晏撰
246 1 1 $a The Influence of Customer Service to Customer Satisfaction for the Case Study of the Driving School in Taoyuan City $b Brand Image as a Moderator Variables
250 $a 初版
260 $a [花蓮縣壽豐鄉] : $b [國立東華大學企業管理學系碩士在職專班], $c 2012[民101]
300 $a 11,112面 : $b 圖,表 ; $c 30公分
500 $a 校內電子全文開放日期 2013.8.08
500 $a 校外電子全文開放日期 2013.8.08
500 $a 指導教授:陳啟斌,陳筱華
502 $a 碩士論文-- 國立東華大學企業管理學系碩士在職專班
504 $a 參考書目:面97-104
504 $a 含附錄
563 $a 贈閱
653 0 $a 多元回歸
653 0 $a 服務品質
653 0 $a 品牌形象
653 0 $a 顧客滿意度
653 0 $a Multiple regression test
653 0 $a service quality
653 0 $a brand Image
653 0 $a customer satisfaction
700 1 $a 陳啟斌 $e 指導 $3 2880554
700 1 $a 陳筱華 $e 指導 $3 2995034
700 1 $a Wu, Chen-Yen $3 3035360
700 1 $a Chen, Chie-Bein $3 2994844
700 1 $a Chen, Hsiao-Hua $3 3035361