Citizen relationship management : = ...
Schellong, Alexander.

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  • Citizen relationship management : = a study of CRM in government /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: Citizen relationship management :/ Alexander Schellong.
    其他題名: a study of CRM in government /
    其他題名: Citizen relationship management, a study of customer relationship management in government
    作者: Schellong, Alexander.
    出版者: Frankfurt am Main :Peter Lang, : c2008.,
    面頁冊數: xx, 242 p. :ill., map ;22 cm.
    標題: Municipal government - Public relations - United States. -
    ISBN: 9783631578445 (pbk.) :
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W0161370 六樓西文書區HC-Z(6F Western Language Books) 01.外借(書)_YB 一般圖書 JS344.P8 S34 2008 一般使用(Normal) 在架 0
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