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顧客導向、服務品質、顧客價值與顧客滿意度之關聯性研究 = = The ...

洪瑞英

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顧客導向、服務品質、顧客價值與顧客滿意度之關聯性研究 = = The research aimed to the relationship among consumer orientation, service quality, consumer value and consumer satisfaction : Take the International tourist hotels in Hualien for example : 以花蓮地區國際觀光旅館為例 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	顧客導向、服務品質、顧客價值與顧客滿意度之關聯性研究 = / 洪瑞英撰
Reminder of title:	The research aimed to the relationship among consumer orientation, service quality, consumer value and consumer satisfaction : Take the International tourist hotels in Hualien for example : 以花蓮地區國際觀光旅館為例 /
remainder title:	The research aimed to the relationship among consumer orientation, service quality, consumer value and consumer satisfaction
Author:	洪瑞英
other author:	陳筱華
Published:	[花蓮縣壽豐鄉] : [國立東華大學企業管理研究所], : 民93[2004],
Description:	[5],121面 : 圖,表 ; 30公分
Notes:	指導教授︰陳筱華
Subject:	服務品質 -
Online resource:	http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0723104-090130PDF全文

顧客導向、服務品質、顧客價值與顧客滿意度之關聯性研究 = = The research aimed to the relationship among consumer orientation, service quality, consumer value and consumer satisfaction : Take the International tourist hotels in Hualien for example : 以花蓮地區國際觀光旅館為例 /
洪瑞英

顧客導向、服務品質、顧客價值與顧客滿意度之關聯性研究 = The research aimed to the relationship among consumer orientation, service quality, consumer value and consumer satisfaction : Take the International tourist hotels in Hualien for example : 以花蓮地區國際觀光旅館為例 / The research aimed to the relationship among consumer orientation, service quality, consumer value and consumer satisfactionTake the International tourist hotels in Hualien for example洪瑞英撰 - [花蓮縣壽豐鄉] : [國立東華大學企業管理研究所], 民93[2004] - [5],121面 : 圖,表 ; 30公分

指導教授︰陳筱華

碩士論文--國立東華大學企業管理學系,2004

參考書目︰面109-116Subjects--Topical Terms:

2336667
服務品質

顧客導向、服務品質、顧客價值與顧客滿意度之關聯性研究 = = The research aimed to the relationship among consumer orientation, service quality, consumer value and consumer satisfaction : Take the International tourist hotels in Hualien for example : 以花蓮地區國際觀光旅館為例 /
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