東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = ...

闕芝穎

FindBook

Google Book

Amazon

博客來

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = / 闕芝穎撰
其他題名:	The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /
其他題名:	The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei
作者:	闕芝穎
出版者:	[花蓮縣] : 國立東華大學企業管理學系, : 民93[2004],
面頁冊數:	9,95面 : 圖,表 ; 30公分
附註:	指導教授︰池文海
標題:	生活型態 -
電子資源:	http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0713104-013517PDF全文

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /
闕芝穎

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 / The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei闕芝穎撰 - [花蓮縣] : 國立東華大學企業管理學系, 民93[2004] - 9,95面 : 圖,表 ; 30公分

指導教授︰池文海

碩士論文--國立東華大學企業管理學系,2004

參考書目︰面86-91Subjects--Topical Terms:

2350782
生活型態

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /
LDR:01072nam 2200205 i 4500 001 125911
005 20110131171045.0
008 090805n2004uuuuch e b 000 u chi d
035 $a NDHU9308014
035 $a 125911
040 $a 東華 $b chi $e ccr
066 $c $1
100 1 $a 闕芝穎 $e 撰 $3 2469019
245 1 0 $a 百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = $b The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 / $c 闕芝穎撰
246 1 1 $a The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei
260 # $a [花蓮縣] : $b 國立東華大學企業管理學系, $c 民93[2004]
300 $a 9,95面 : $b 圖,表 ; $c 30公分
500 $a 指導教授︰池文海
502 $a 碩士論文--國立東華大學企業管理學系,2004
504 $a 參考書目︰面86-91
504 $a 附錄:問卷
650 # 7 $a 生活型態 $2 csht $3 2350782
650 # 7 $a 百貨公司 $2 csht $3 2408832
650 # 7 $a 服務品質 $2 csht $3 2336667
650 # 7 $a 顧客忠誠度 $2 csht $3 2361332
650 # 7 $a 顧客滿意度 $2 lcstt $3 2083643
856 7 # $u http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0713104-013517 $z PDF全文 $2 http