| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
Management ideas-- in brief/ Sultan Kermally. |
| Author: |
Kermally, Sultan.{me_controlnum} |
| Published: |
Boston :Butterworth-Heinemann, : 1997., |
| Description: |
1 online resource (238 p.) |
| Notes: |
Includes index. |
| [NT 15003449]: |
Introduction; Prologue -- memo from the chief executive officers to all employees; Snapshots of competitive environment; Total quality management; Benchmarking; Delivering service excellence; Business process re-engineering; Performance measurement; Empowerment; The horizontal organization; The learning organization; Teaming for business success; The knowledge era: computers and communications systems; Epilogue: memo from all employees to the chief executive officers; Index. |
| Subject: |
Industrial management. - |
| Online resource: |
http://www.sciencedirect.com/science/book/9780750634502 |
| ISBN: |
9780750634502 |