Heskett, James L.
Overview
| Works: | 1 works in 3 publications in 1 languages | |
|---|---|---|
Titles
服務業的經營策略 /
by:
海斯凱特 ((Heskett, James L.)4著); 王克捷; 李慧菊; Heskett, James L.
(Language materials, printed)
Service breakthroughs : = changing the rules of the game /
by:
Sasser, W. Earl.; Heskett, James L.; Hart, Christopher W. L.
(Language materials, printed)
OQ哈佛商學院最有成效的經營課 /
by:
陳琇玲; Heskett, James L.; 塞瑟 ((Sasser, W. Earl)); 惠勒 ((Wheeler, Joe)); Sasser, W. Earl; Wheeler, Joe; 海斯科特 ((Heskett, James L.))
(Language materials, printed)
服務業的經營策略 /
by:
海斯凱特 ((Heskett, James L.) ); Heskett, James L.; 王克捷; 李慧菊
(Language materials, printed)