Languages
温春木
Overview
| Works: | 1 works in 1 publications in 1 languages | |
|---|---|---|
Titles
第一線員工被客訴之歸因及行為因應之探討 : = 以銀行業為例 = Research on the attribution of customer complaints and responding behaviors of frontline employees- a banking industry perspective /
by:
温春木; Chang, Kuo-I; 張國義
(Language materials, printed)