布朗 ((Brown, Kathi Ann))

別躺在桂冠上睡覺 : = 五星級服務的成功守則 / by: 馬里歐特 ((Marriott, J. Willard(John Willard), 1932- )); Marriott Interational, Inc; 布朗 ((Brown, Kathi Ann)); 羅美惠; Marriott, J. Willard (1932); Brown, Kathi Ann (Language materials, printed)