廬秋美
Overview
| Works: | 1 works in 0 publications in 0 languages | |
|---|---|---|
Titles
組織特性、服務品質落差、顧客滿意度與購後行為意圖關係之研究 : = 以中華電信花東地區ADSL網路服務為例 /
by:
廬秋美; customer satisfaction; gaps of expected service quality; organization characteristics; post-purchasing behavioral intentions; 朱景鵬; 彭玉樹
(Language materials, printed)