Flanagan, William G.

給客戶一個選擇你的理由 / by: 史密斯 ((Smith, Jaynie L.)); 弗拉納根 ((Flanagan, William G.)); 張書華; Smith, Jaynie L.; Flanagan, William G. (Language materials, printed)

Creating competitive advantage : = give customers a reason to choose you over your competitors / by: Flanagan, William G.; Smith, Jaynie L. (Language materials, printed)