Covers
Dawson, Keith.
Overview
| Works: | 1 works in 0 publications in 0 languages | |
|---|---|---|
Titles
The call center dictionary = the complete guide to call center & help desk technology and operations /
by:
Bodin, Madeline.; Dawson, Keith.; NetLibrary, Inc.
(Electronic resources)
Call center handbook = the complete guide to starting, running and improving your call center /
by:
Dawson, Keith.; NetLibrary, Inc.
(Electronic resources)
Call center savvy = how to position your call center for the business challenges of the 21st century /
by:
Dawson, Keith.; NetLibrary, Inc.
(Electronic resources)