Barlow, Janelle, (1943-)

Overview

Works:	1 works in 1 publications in 1 languages

Titles

A complaint is a gift = using customer feedback as a strategic tool / by: Barlow, Janelle, (1943-); M烽ler, Claus, (1942-); NetLibrary, Inc. (Electronic resources)

情緒時代 : = 景氣,是情緒的產物 / by: 巴洛 ((Barlow,Janelle,1943-)); 莫爾 ((Maul,Dianna,1950-)); 董更生; Barlow, Janelle, (1943-); Maul, Dianna, (1950-) (Language materials, printed)

Emotional value = creating strong bonds with your customers / by: Barlow, Janelle, (1943-); NetLibrary, Inc.; Maul, Dianna, (1950-) (Electronic resources)

Subjects

顧客關係管理情緒- 管理 Consumer complaints. Customer services. Comsumer Satisfaction. Service 墑 la client墈le.